+13The "update existing list members" checkbox is not selected, and the survey is accessible to the public through an anonymous link. Is there a method for Qualtrics to prevent generating a blank record every time a new entry is included in the contact list? I have attached a screenshot for reference.
Best answer by Mannila
This issue has been resolved by creating my own fields using the "add additional fields" option instead of Qualtrics' existing fields. I hope that makes sense.
+29Hi
Let me know if it helps
+13
+14It seems like you might be experiencing a technical issue with Qualtrics where new entries are generating blank records, even though the "update existing list members" checkbox is not selected. This could be due to a configuration or setting problem. I recommend reaching out to Qualtrics support or checking their documentation for guidance on resolving this specific issue.
+13
This issue has been resolved by creating my own fields using the "add additional fields" option instead of Qualtrics' existing fields. I hope that makes sense.
+29This issue has been resolved by creating my own fields using the "add additional fields" option instead of Qualtrics' existing fields. I hope that makes sense.
So like you add your own first/last name, email field etc....
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