Longitudinal Surveys and Workflows | XM Community
Skip to main content
Question

Longitudinal Surveys and Workflows

  • September 2, 2021
  • 2 replies
  • 54 views

Forum|alt.badge.img+2

Hello,
I've been trying to create a pair of linked surveys using the guide here. Everything goes as expected, until I get to step 26, where I need to click save. Save is grayed out for me, and the red circle with a line through it when I mouseover.
I've tried with a new contact list, and an existing contact list. I'm probably missing something obvious, but I can't seem to get past it.
Thanks,
Mark

2 replies

Forum|alt.badge.img+3
  • Level 2 ●●
  • 42 replies
  • September 4, 2021

I will go back and check the embedded field in the survey flow and make sure it's spelt the same way you entered it in step 26. It's a good practice to avoid adding spaces in ED names, although the instructions here do not follow that. Try with a ED 'loginID' in the survey flow and then try the steps.


Forum|alt.badge.img+2
  • Author
  • 3 replies
  • September 6, 2021

Thanks, I tried doing that, but no change.


Leave a Reply