Hi Everyone,
First time community user .
The survey has been sent, with a rule to ignore all rules.
How do I stop this survey impacting future sends. It was sent to our complete directory 🤯.
Help please !
Hi Everyone,
First time community user .
The survey has been sent, with a rule to ignore all rules.
How do I stop this survey impacting future sends. It was sent to our complete directory 🤯.
Help please !
Before distributing any other surveys, create new frequency on new mailing list and check ignore directory rule in that custom frequency rule.
Hi Shashi,
I have multiple new future lists that need to listen to the rules , so they aren't sending different surveys to the same member ? The outcome of the suggestion would not ensure that?
If I change the overarching frequency number, say from 60 days to 8 for this week's send, then set it back to 60 next week. Would this reset the count? Or would it go back to checking all previous sends.
Thanks for your idea - keen to get your thoughts
Hi Shashi,
I have multiple new future lists that need to listen to the rules , so they aren't sending different surveys to the same member ? The outcome of the suggestion would not ensure that?
If I change the overarching frequency number, say from 60 days to 8 for this week's send, then set it back to 60 next week. Would this reset the count? Or would it go back to checking all previous sends.
Thanks for your idea - keen to get your thoughts
So basically, the distribution is already in your directory record, you can either ignore all rules or make a new directory to avoid the historical distributing record.
Thankyou everyone !
This worked a treat.
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