In the tutorial on Creating Mailing Lists, the first thing it it says is Navigate to your Directories. But no Directories icon shows up. Other folders / icons show up, but not Directories
Solved
Why doesn't the Directories folder appear?
Best answer by MatthewM
You may not have XM Directory enabled for your account type. Do you have a trial account? If not, contact your organization's Qualtrics Brand Admin or your Qualtrics account manager/sales team.
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