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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

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🎉 WHO'S COMING TO X4?! 🎉

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X4 | Badge of the Month | March 2026

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Piloting Our Early Access Incentive Program!

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Recently active
Product Forum
Thought Leadership

J

JacobBurkett

Qualtrics API

What is error code ESRV47?

I’m trying to use qualtrics.com/WRAPI/SiteIntercept/api.php?Request=getInterceptStats to get info about an intercept, but keep getting a 500 error with the Qualtrics error code ESRV47. I have full control of the Intercept, and am using a brand admin

82

1 day ago

kgillisLevel 6 ●●●●●●

Survey Platform

Send out a survey invite every other Thursday to a participant list

I want to send out an email invite to a survey but want it to send every other week (on Thursdays at a specified time) but am not able to figure out the every other week cadence. I can see where I set it up either weekly or monthly, but it seems ther

SMS Reminders for Email Invites? Need advice on better lab processes

Our research lab sends out a weekly survey to our participants every Monday morning. We have an email reminder set up every Wednesday, and we manually text our participants (who have opted in) every Friday if they still haven’t completed the survey.T

81

1 day ago

MichaelCAdministrator

Announcements

Qualtrics named a Leader again in the Gartner Magic Quadrant for VoC Platforms

Gartner® Magic Quadrant™ for VoC We're proud to share that Qualtrics has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer for the fifth consecutive year—ranking highest across all five Critical Capabilities Use Cases.For

Embedded data adding "Custom Value" after value

I have a simple 1-question survey with 2 answer options (yes/no). I have embedded data in the survey, pulled in from the contact list I uploaded. As a respondent, when I select the “No” answer, everything looks fine. However, when I select yes, it ad

573

1 day ago

AlonsoCAdministrator

Badge of the Month

X4 | Badge of the Month | March 2026

This month, in the spirit of X4 2026, we're celebrating innovation, learning, and knowledge sharing. X4 is all about breakthrough ideas, best practices, and pushing the boundaries of experience management. Choose one way to contribute this month: Sh

26128

N

2 days ago

MichaelCAdministrator

Community Basics & Discussions

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

6380587

2 days ago

AlonsoCAdministrator

Week in Review

Tango Sandbox Testing Workarounds, CX Dashboard Column Calculations & Workspace Activity Reporting

This week, discover solutions for testing Tango integrations in sandbox environments, learn how to calculate differences between columns in CX Table widgets using custom metrics, and explore methods for generating comprehensive workspace activity rep

How do I make Qualtrics to work via Tealium iQ?

I am trying to make Qualtrics work via Tealium.I managed to make it work both via Tag and Extension separately.But via Tag I had to create a base_url UDO variable and replace it with the url in the template by mapping the variable, instead of the tag

Best way to have a complete report

Hi everyone. I'm new to Qualtrics and here and I was wondering which is the best way to have a complete report as to all activity in the workspace, with aspects such as:Surveys created Intercepts created creation date status - active, deleted etc, nu

What is error code ESRV47?

I’m trying to use qualtrics.com/WRAPI/SiteIntercept/api.php?Request=getInterceptStats to get info about an intercept, but keep getting a 500 error with the Qualtrics error code ESRV47. I have full control of the Intercept, and am using a brand admin

82

1 day ago

kgillisLevel 6 ●●●●●●

Survey Platform

Send out a survey invite every other Thursday to a participant list

I want to send out an email invite to a survey but want it to send every other week (on Thursdays at a specified time) but am not able to figure out the every other week cadence. I can see where I set it up either weekly or monthly, but it seems ther

SMS Reminders for Email Invites? Need advice on better lab processes

Our research lab sends out a weekly survey to our participants every Monday morning. We have an email reminder set up every Wednesday, and we manually text our participants (who have opted in) every Friday if they still haven’t completed the survey.T

81

1 day ago

MichaelCAdministrator

Announcements

Qualtrics named a Leader again in the Gartner Magic Quadrant for VoC Platforms

Gartner® Magic Quadrant™ for VoC We're proud to share that Qualtrics has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer for the fifth consecutive year—ranking highest across all five Critical Capabilities Use Cases.For

Embedded data adding "Custom Value" after value

I have a simple 1-question survey with 2 answer options (yes/no). I have embedded data in the survey, pulled in from the contact list I uploaded. As a respondent, when I select the “No” answer, everything looks fine. However, when I select yes, it ad

573

1 day ago

AlonsoCAdministrator

Badge of the Month

X4 | Badge of the Month | March 2026

This month, in the spirit of X4 2026, we're celebrating innovation, learning, and knowledge sharing. X4 is all about breakthrough ideas, best practices, and pushing the boundaries of experience management. Choose one way to contribute this month: Sh

26128

N

2 days ago

MichaelCAdministrator

Community Basics & Discussions

👋 Join the Fun! Introduce Yourself Here

Welcome to the Experience Community! We'd love to meet you and want to hear your story! Share what brings you here:Who are you? Tell us about your background and your current role. Your journey: How are you currently using Qualtrics? What excites yo

6380587

2 days ago

AlonsoCAdministrator

Week in Review

Tango Sandbox Testing Workarounds, CX Dashboard Column Calculations & Workspace Activity Reporting

This week, discover solutions for testing Tango integrations in sandbox environments, learn how to calculate differences between columns in CX Table widgets using custom metrics, and explore methods for generating comprehensive workspace activity rep

How do I make Qualtrics to work via Tealium iQ?

I am trying to make Qualtrics work via Tealium.I managed to make it work both via Tag and Extension separately.But via Tag I had to create a base_url UDO variable and replace it with the url in the template by mapping the variable, instead of the tag

Best way to have a complete report

Hi everyone. I'm new to Qualtrics and here and I was wondering which is the best way to have a complete report as to all activity in the workspace, with aspects such as:Surveys created Intercepts created creation date status - active, deleted etc, nu

Mattalica1972Level 2 ●●

Help and Support

Email trigger started failing

I have a branching email trigger (i.e., if eligible to continue send email A; if ineligible, send email B) at the end of a survey that was working perfectly for many weeks, but has been failing over and over in the last three days.I re-ran a bunch th

KelliPolkLevel 3 ●●●

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

60

17 days ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

401

2 months ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

221

2 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

732

2 months ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

371

4 months ago