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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|3 months ago

3191

Announcing our first X4 keynote speaker + calling ALL speakers 📣

Forum|Forum|3 months ago

1621

⬆ Level Up 2026 | Badge of the Month | January 2026

Forum|Forum|26 days ago

42057

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|16 days ago

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Recently active
Product Forum
Thought Leadership

I have a multiple-choice question with “Other (please specify)” at the end of the choices. I’m able to achieve each goal independently using JavaScript but can’t seem to get it to work altogether.I need help with the following:Make Text Entry box app

71

51 minutes ago

J

jake_dufinetzQPN Level 4 ●●●●

Employee Lifecycle

Journey Analytics - Dashboard Viewer Access

We are using the Employee Journey Analytics (EJA) project to map multiple lifecycle programs to a data model and dashboard. We are now trying roll out the dashboard to managers to use the dashboard in the platform to monitor results. While project ad

JoseSAdministrator

2026 Market Research Trends Report & Webinar

Want to know where your team stands compared to 3,000+ peer researchers—and what it means for staying competitive? The 2026 Market Research Trends Report surveyed 3,000+ global researchers and found that only 13% still identify as "traditional" (not

130

3 hours ago

AlonsoCAdministrator

Badge of the Month

⬆ Level Up 2026 | Badge of the Month | January 2026

This month, in honor of International Day of Education (January 24), we're looking ahead and leveling up together in our Experience Community.Share what you're learning or committed to learning in 2026: a skill, subject, or area of growth you're purs

42057

3 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - January 28, 2026

Features Released On Or Before January 28, 2026 DashboardsCreating a Custom Metric: When creating a custom metric, you can now choose the calculation level for the metric. This option replaces the “Ignore Breakouts” setting; widgets with “Ignore Brea

Keep same order of randomized choices in follow up question using display logic

Hello, I have four (non-randomized) multiple choice questions which have both the groups and the answer choices themselves randomized (not the questions). I am then using display logic to bring forward the answer choices selected to a 5th question. I

Quality of Hire Survey for Managers

My team is exploring options for a Hiring Manager follow-up survey, specifically to analyze quality of hire. Currently, we have one hiring manager survey, which launches to managers once an open position closes. This is solely focused around their ex

Grouping answer choices from a Likert Matrix in a Qualtrics Report

Good Afternoon,I have a survey with a few Likert Matrices with the following format: Multiple questions asking for respondents to rate their satisfaction with different areas of their employment on the scale: Excellent, Good, Average, Poor, Very Poor

Validation & Transfromation Excel Reports in Worfkfows

Hi, this topic relates to workflow logs: Is only the owner of the worfklow allowed to download validation or transformation reports in excel? What is actually the best practice to ensure a smooth transition from an implementation team to the future r

Paula_978Level 2 ●●

EX survey - Anyone Else Losing Data Restrictions in Qualtrics?

Hi everyone!About a month ago we set up our EX project, including all the roles and personalized data restrictions for each dashboard. But we’ve just noticed that those data restrictions have been ‘scrambled’ in Qualtrics - they don't look as we have

I have a multiple-choice question with “Other (please specify)” at the end of the choices. I’m able to achieve each goal independently using JavaScript but can’t seem to get it to work altogether.I need help with the following:Make Text Entry box app

71

51 minutes ago

J

jake_dufinetzQPN Level 4 ●●●●

Employee Lifecycle

Journey Analytics - Dashboard Viewer Access

We are using the Employee Journey Analytics (EJA) project to map multiple lifecycle programs to a data model and dashboard. We are now trying roll out the dashboard to managers to use the dashboard in the platform to monitor results. While project ad

JoseSAdministrator

2026 Market Research Trends Report & Webinar

Want to know where your team stands compared to 3,000+ peer researchers—and what it means for staying competitive? The 2026 Market Research Trends Report surveyed 3,000+ global researchers and found that only 13% still identify as "traditional" (not

130

3 hours ago

AlonsoCAdministrator

Badge of the Month

⬆ Level Up 2026 | Badge of the Month | January 2026

This month, in honor of International Day of Education (January 24), we're looking ahead and leveling up together in our Experience Community.Share what you're learning or committed to learning in 2026: a skill, subject, or area of growth you're purs

42057

3 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - January 28, 2026

Features Released On Or Before January 28, 2026 DashboardsCreating a Custom Metric: When creating a custom metric, you can now choose the calculation level for the metric. This option replaces the “Ignore Breakouts” setting; widgets with “Ignore Brea

Keep same order of randomized choices in follow up question using display logic

Hello, I have four (non-randomized) multiple choice questions which have both the groups and the answer choices themselves randomized (not the questions). I am then using display logic to bring forward the answer choices selected to a 5th question. I

Quality of Hire Survey for Managers

My team is exploring options for a Hiring Manager follow-up survey, specifically to analyze quality of hire. Currently, we have one hiring manager survey, which launches to managers once an open position closes. This is solely focused around their ex

Grouping answer choices from a Likert Matrix in a Qualtrics Report

Good Afternoon,I have a survey with a few Likert Matrices with the following format: Multiple questions asking for respondents to rate their satisfaction with different areas of their employment on the scale: Excellent, Good, Average, Poor, Very Poor

Validation & Transfromation Excel Reports in Worfkfows

Hi, this topic relates to workflow logs: Is only the owner of the worfklow allowed to download validation or transformation reports in excel? What is actually the best practice to ensure a smooth transition from an implementation team to the future r

Paula_978Level 2 ●●

EX survey - Anyone Else Losing Data Restrictions in Qualtrics?

Hi everyone!About a month ago we set up our EX project, including all the roles and personalized data restrictions for each dashboard. But we’ve just noticed that those data restrictions have been ‘scrambled’ in Qualtrics - they don't look as we have

404

P

10 hours ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

251

15 days ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

151

19 days ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

662

1 month ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

291

2 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9728

3 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

733