Experience Community | Experience Community

Read Me: How to Create an Account on the Experience Community 💜

1 year ago

AI Center
Events
Groups
Ideas

New post
Log In or Register

What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
Join now to get product help, connect with thought leaders, and build your global network. 🏆

Login Register

WELCOME TO THE QUALTRICS

Experience Community

26,087 Topics
76,721 Replies
47,110 Members

Get Started

Learn

Join the Fun

Ask a Question

Get help from other Qualtrics Community members.

Submit an Idea

Submit, discover, and upvote product ideas to evolve the Qualtrics product roadmap.

Events

Virtual and in-person events in every time zone around the world. Community live and in real time.

2-Minute Tips

Watch our weekly video tutorial series answering your Qualtrics platform FAQs

Custom Code Solutions

Get custom code solutions (HTML, CSS, JavaScript, & more)

Qualtrics Learn

Access self-paced on-demand courses, Qualtrics certifications, and webinars

Rank & Rewards Program

Learn about how to earn Community points, badges, & level up

Week in Review

Community member success stories & Community highlights from the week

Merch Store

Redeem your points for exclusive Experience Community merch

Additional Resources:

New to the Community Support Documentation Subscribe to Product Release Notes

Featured topics

The Qualtrics Community: Now Available in Additional Languages

2 months ago

1801

🍬 Sweet Treat Time | Badge of the Month | October 2026

22 days ago

31232

Introducing Frontline Recommended Actions

F

11 days ago

870

Recently Active
Help Others

I

Inna Goordoyal

posted in Employee Engagement

How to Compare 2025 and 2026 Survey Results in My Dashboard

How can I compare my 2025 and 2026 survey results in the same dashboard?I’m currently preparing my 2026 dashboard and would like to include a comparison with the survey conducted in 2025. In the Comparison widget, when I check the Source field, the o

71

V

9 minutes ago

G

Gary SLevel 1 ●

asked in Community Basics & Discussions

add heading above statements in matrix / constant sum question

How do I add a heading above statements in matrix / constant sum question. For example, adding “Departments” in the left column above surgery, etc. (see below)

50

G

1 hour ago

M

megan.clawsonLevel 2 ●●

asked in Survey Platform

Anonymize Responses not really anonymous

We are trying to ensure that our responses to a survey are truly anonymous, but we would also like to use Individual Links to distribute the survey via email. The Qualtrics support documentation states: When responses are gathered with the individual

4412

Embbeded Data Not Recorded In Response Using JavaScript

Hi all,I use JavaScript to create 3 columns, a drop down list (Option), a text field (Name) and a text field (Score) with 10 rows showing first (can be added to 20 rows). Then I added embedded data - “row_01_option”, “row_01_name” and “row_01_score”

61

4 hours ago

AnnaPLevel 2 ●●

asked in CX Dashboards

Labels on Dashboard not updating for users on different language

HelloI have my account set to EN (UK). I have created dashboard and the Rich text Editor labels are different for users on language EN (US) to those labels set up on my account. Has anyone come across this and has a solution EN (UK)EN (US)

30

9 hours ago

JoseSAdministrator

published in Badge of the Month

🍬 Sweet Treat Time | Badge of the Month | October 2026

Whether you’re celebrating National Chocolate Day on the 28th, National Candy Corn Day on the 30th, or just plain old Halloween on the 31st, you have endless reasons to eat your sweet treats in October.This October we’re curious about what your favor

31232

10 hours ago

K

KIS_Analyst

asked in Survey Platform

Link expiration: no expiration date set, but links expiring

Sent 180+ personalized links with No Expiration October 16-19.Now receiving reports that the links have in fact expired. I cannot see any completed, or even incomplete, survey. Thus, I cannot use the work around of sending a “Retake Survey” link.Plea

222

10 hours ago

L

laveenacrastaLevel 1 ●

asked in Survey Platform

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

11712

posted in Survey Platform

Feedback on the new Email Distribution UI/Process

I usually don't leave feedback related to user interface designs or decisions, but I have found the new e-mail distribution UI and process to be awful. Prior to the new UI and process, all options related to creating an e-mail distribution—selecting

1344

posted in Survey Platform

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

2037

Gary SLevel 1 ●

asked in Community Basics & Discussions

add heading above statements in matrix / constant sum question

How do I add a heading above statements in matrix / constant sum question. For example, adding “Departments” in the left column above surgery, etc. (see below)

50

G

1 hour ago

M

megan.clawsonLevel 2 ●●

asked in Survey Platform

Anonymize Responses not really anonymous

We are trying to ensure that our responses to a survey are truly anonymous, but we would also like to use Individual Links to distribute the survey via email. The Qualtrics support documentation states: When responses are gathered with the individual

4412

Embbeded Data Not Recorded In Response Using JavaScript

Hi all,I use JavaScript to create 3 columns, a drop down list (Option), a text field (Name) and a text field (Score) with 10 rows showing first (can be added to 20 rows). Then I added embedded data - “row_01_option”, “row_01_name” and “row_01_score”

61

4 hours ago

AnnaPLevel 2 ●●

asked in CX Dashboards

Labels on Dashboard not updating for users on different language

HelloI have my account set to EN (UK). I have created dashboard and the Rich text Editor labels are different for users on language EN (US) to those labels set up on my account. Has anyone come across this and has a solution EN (UK)EN (US)

30

9 hours ago

K

KIS_Analyst

asked in Survey Platform

Link expiration: no expiration date set, but links expiring

Sent 180+ personalized links with No Expiration October 16-19.Now receiving reports that the links have in fact expired. I cannot see any completed, or even incomplete, survey. Thus, I cannot use the work around of sending a “Retake Survey” link.Plea

222

10 hours ago

L

laveenacrastaLevel 1 ●

asked in Survey Platform

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

11712

L

16 hours ago

PeeyushBansalLevel 7 ●●●●●●●

asked in Survey Platform

Qualtrics AI use cases

How are you using different AI features, how helpful are these. can you share some best practices?

170

1 day ago

G

Gary SLevel 1 ●

asked in Survey Platform

add "I don't know" option after Rank Order Q

Looking to add a rank order Q with “I don’t know”at the bottom (not to be ranked if selected). Early research indicates building a second question with only “I don’t know” but there is too much space between the two questions. Suggestions?

231

3 days ago

A

amartin123

asked in Survey Platform

Discarding Screened Out Responses

Hi everyone,I'm having an issue with the Discarding Screened Out Responses feature in Qualtrics.According to the Qualtrics documentation, discarding screened-out responses should ensure they do not count towards the response limits on our license.I'v

212

Putting Rank Order Results into Blanks in a Text Box

Hi, I’m looking to have a rank order question and use the top results from the question to fill in the blanks of a text box later on in the survey. Is there a way to do that? Thanks!

111

3 days ago