I wonder how can I record interviewee's audio response in qualtrics?

BellaYang
BellaYang Pittsburgh Qubie ✭
edited April 2021 in Integrations

I wonder how can I record interviewee's audio response in qualtrics?

Best Answer

  • TomG
    TomG Raleigh, NC Wizard ✭✭✭✭✭
    Accepted Answer

    @BellaYang,

    You could integrate the Web Speech API SpeechRecognition controller into Qualtrics, but it is only supported on Chrome browsers.

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Answers

  • w.patrick.gale
    w.patrick.gale Guru ✭✭

    @BellaYang What is an example of what your are wanting to do and why audio?

  • BellaYang
    BellaYang Pittsburgh Qubie ✭

    I want to ask survey taker to VERBALLY answer some questions.
    An example maybe: Question: "What is your opinion of this poem? Give quick verbal response by recording your response!" Then maybe there is a button for recording that they can click, and then they can record their voice.

    @w.patrick.gale said:
    @BellaYang What is an example of what your are wanting to do and why audio?

  • rondev
    rondev Wizard ✭✭✭✭✭

    @BellaYang said:
    I want to ask survey taker to VERBALLY answer some questions.
    An example maybe: Question: "What is your opinion of this poem? Give quick verbal response by recording your response!" Then maybe there is a button for recording that they can click, and then they can record their voice.

    @w.patrick.gale said:
    @BellaYang What is an example of what your are wanting to do and why audio?

    That's good idea!

    But there may happen that few respondent may not be able to answer this because of reasons like place they are taking the survey, no access to mic, background noise etc.
    You can use open ended question.

  • mcatoen
    mcatoen California, USA Qubie ✭

    Had the same problem, I wanted to collect some voice data to supplement a product-testing study. It looked like more and more people were looking for the same; so I ended up building out an audio-first survey platform at www.phonic.ai.

    Feel free to check it out, we've just added a Qualtrics integration. Threw together a demo survey if you're interested (linked below).

  • JMaca
    JMaca Australia Qubie ✭

    Hello there - it looks like the integration is still in Beta - any chance I can be a tester?

    Thanks!

  • mcatoen
    mcatoen California, USA Qubie ✭
    edited October 2020

    @JMaca Embedded is now fully supported! Check out the guide here:

    Please feel free to reach out at [email protected] if you have any questions and I'm happy to help.

  • Linh
    Linh Australian Capital Territory Qubie ✭
    edited November 2020

    Hi @mcatoen , thanks for your useful information!

    I follow the instruction on your link: https://docs.phonic.ai/docs/integrate-with-qualtrics; however, it doesn't work on my qualtrics survey.

    Please see my attached photos. It seems that I did something wrong?

    Thanks very much!


  • TomG
    TomG Raleigh, NC Wizard ✭✭✭✭✭

    You weren't in source mode <> when you pasted the phonic script in the survey header.

  • Linh
    Linh Australian Capital Territory Qubie ✭

    Yeaaaah!!!

    It works! Thank you very much @TomG . You save me!

    Have a nice weekend!

  • Linh
    Linh Australian Capital Territory Qubie ✭

    Hi all,

    The audio survey in phonics is fine but I don't know why qualtrics survey (in both desktop chrome and safari iphone) doesn't allow respondents to upload the audio. I also could not find the data from qualtrics in phonic.

    If you know how to solve, please help me.

    Thanks for your helps!



  • TomG
    TomG Raleigh, NC Wizard ✭✭✭✭✭

    Make sure the surveyid and questionid are correct in the <phonic-mic> element (they shouldn't include 'YOUR-SURVEY-' or 'YOUR-QUESTION-').

  • Linh
    Linh Australian Capital Territory Qubie ✭

    Hi @TomG

    Thank you so much!!! You are right, I exclude the 'YOUR-SURVEY-' or 'YOUR-QUESTION-' then I can upload the record.

    Great!

    Wish you all the best!

  • Camila
    Camila Qubie ✭

    Hello,

    Do you know about the compliance policies of phonic?

    Are they protected as in qualtrics?

    It is a nice solution, but I am afraid about the phonic policies on data.

    Bests and Thank you for sharing your knowledge.

  • mcatoen
    mcatoen California, USA Qubie ✭

    Hi @Camila! Apologies for the lag in response. Phonic has their data policies hosted here if you need them: https://www.phonic.ai/privacy.

  • Ellen_G
    Ellen_G Qubie ✭
    edited April 2021

    Hello @TomG and @mcatoen ! We are using this plugin to audio record the entire survey, so that we can audit it later for quality purposes (we have IRB approval to do so). But our survey has multiple pages. We want to be able to click record once the individual consents to have audio recording (page 1), and then submit the audio at the end of the survey (page 4). But the submit button for the audio recording is all the way on page 1. We have tried to just end the survey through qualtrics, but the recording only goes into our Phonics account if we go all the way back to page 1 and click the submit button for the audio. Is there a solution to move the audio recording submit button to the final page of the survey?

  • doddecahedron
    doddecahedron Self Qubie ✭

    This is brilliant! Thanks for the info @mcatoen.


    Using the audio widget made collecting voice responses easy.

  • mklubeck
    mklubeck South Bend, Indiana Sage ✭✭✭

    @TomG It wasn't fully clear to me - did you help with the  https://docs.phonic.ai/docs/integrate-with-qualtrics process or just the Web Speech API? I have a use who wants to do the same - collect audio responses for their survey. Did you try out the phonic site? Do you recommend it?

    See this is what happens when you become a 'trusted' person!

  • mklubeck
    mklubeck South Bend, Indiana Sage ✭✭✭

    and as I'm investigating:

    The link on "Getting Started" returns an error

    Step 1: Sign In

    Sign into both your Qualtrics and Phonic accounts. If you don't have a Phonic account, go to Phonic and make one.

    And curious: if a user were to try to use the integration, I'm assuming it has to be set up for the organization if they have an organizational account (vs. an individual account)?

  • TomG
    TomG Raleigh, NC Wizard ✭✭✭✭✭