Capturing email address with an anonymous survey link
+23Best answer by PeeyushBansal
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So, the survey link with an email is:
https://marketinview.qualtrics.com/jfe/form/SV_0cCtbDaaVaSUz2d?email=test@test.com
The result when you click on the link above:
!
Feel free to try changing the value of email in the link above.
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TomG is there any api for adding email type question to survey and api for fetch email type question?
+27https://www.qualtrics.com/community/discussion/comment/29070#Comment_29070I'm not sure I understand the question or what you are trying to do. To ask for an email use a text entry question with content validation set to email address.
+2Curious if MsIreen found a solution? I'm in the same boat now where I'm looking to send Qualtrics survey links to existing customers, and want to be able to track them either by their existing customer ID and/or email address. Ultimately we want the Qualtrics link to be sent via another internal tool. Is there a way to add a custom variable to the end of a Qualtrics link to be able to track it back to existing customers?
+27https://community.qualtrics.com/XMcommunity/discussion/comment/54685#Comment_54685You can create Personal Links and download them into a CSV. Then upload that CSV into your other tool.
+2TomG thank you for the quick response! Would it be possible to share more detailed steps as to how to create personal links?
+2Actually I guess a follow-up question is also - does it have to be personal links? (I.e. would it then be a separate link for each customer?) What I'm looking for is to be able to send one link to all but still be able to capture their email address and/or customer ID.
+27Yes, personal links would be a separate link for each person.
If you want to send an anonymous link, then you can use an Authenticator at the beginning of the survey flow. You can add email address to the link as a url parameter (e.g., ?em=test@test.com). Setup the Authenticator to authenticate on email address and pre-prefill with embedded data em.
+2The priority would actually be to capture customer ID's from the contact list. Email addresses are secondary.
+27If customer IDs are stored in the External Data Reference field of your contact list, then you could use customer id instead of email.
Whichever you use, the link must contain a match to the contact list to Authenticate and get into the survey. Once you authenticate, all contact list fields (e.g., name, email, etc.) will be populated and can be captured.
+2Thank you TomG! Apologies for all the questions as I'm new at this but is there a resource I can access to learn how to appropriately set-up an authenticator?
+27+2Thank you! So what I'm gathering is with an Authenticator, the survey taker would have to enter a specified password or email address (or some specific piece of info I provide to them) in order for this to work. Unfortunately, this creates extra work/an extra step for them and may cause them to drop off and not complete the survey. The way my other survey tool currently works, we can add in a custom variable to the end of an anonymous link (i.e. ID=[ID_value]&Email=[Email_value]), and when we send the survey link to a list of 1000+ customers through our customer database tool. Then, the customers only have to answer the questions within the survey and not provide any additional information. Is there a way to match this process with Qualtrics?
+27https://community.qualtrics.com/XMcommunity/discussion/comment/54790#Comment_54790You can pre-fill a value from a url parameter and if it matches the unique field from the contact list (external data reference or email) the respondent will never see the Authenticator.
+2Thank you! I'm trying to test this out but when I follow steps to add an authenticator to my survey it's grayed out and unavailable to choose. Why would this be?
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