Solved
Share Text iQ topics and sentiments scores to other dashboards, have a master text iQ setup
Hi All,
We want to have multiple dashboards within the same project but to have the same survey source and text iQ setup for the same questions. It seems that you have to setup the text iQ in every single CX Vocalize dashboard. I would be happy to export the setup as a JSON file and import it but this is a live project and we are making regular changes and tweaks to the text iQ syntax and topics. It would be far much easier, less time consuming and less likely for the incorrect version of the JSON setup file to be used,if you could either auto sync the settings or just share the results from just one dashboards and be able to share the topics and sentiment fields etc.
Is this possible? If not, is there some sort of half way house or has anyone done a feature request for this or something similar that might suffice?
A few years ago, didn't text iQ belong in the Survey part and was then shared like normal fields? Has anyone raised a feature request to bring this or something similar back?
Thanks
Rod
Best answer by ana_velez
Hi!!
you can still run textiq from the data and analysis tab. In that case the analysis will be tied to the survey and not to the dashboards. Then you can map the topics and sentiments back in each dashboards, but the ones coming from the survey, and each time you update the set up in the survey textiq it will apply to all the dashboards
View originalLeave a Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.