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Challenges with recoding and scales

  • 9 October 2023
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Hi, I have 2 questions.

  1. when re-coding a Don’t Know response, can that be re-coded as a zero?
  2. why am I seeing different recode values in my survey to the recoded values being shown in the scales section of the dashboard? 

Thanks!

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Best answer by Nam Nguyen 9 October 2023, 04:28

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Nam Nguyen
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  1. when re-coding a Don’t Know response, can that be re-coded as a zero?

Technically, you can. Practically, you shouldn’t.

“Don’t know” mean “nothing, null, empty…..”. 0 is still a value and the system will think that someone answer “Don’t know” is worse than “Completely Disagree”.

2. why am I seeing different recode values in my survey to the recoded values being shown in the scales section of the dashboard? 

Are you mapping it right? Keep the mapping consistent. Follow this Dashboard Data (EX) (qualtrics.com)

 

-Nam Nguyen-
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Thanks for the feedback - much appreciated. That’s helped!

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