Experience Community

World Wildlife DayDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between March 4 and March 31, will receive this badge worth 50 points by the end of the month. Task: In celebration of World Wildlife Day, tell us about your favorite animal or plant! Every year on March 3rd, World Wildlife Day gives the world the opportunity to commemorate animals and plants that contribute to our planet’s ecosystems. The United Nations chose this holiday’s date because it’s the birthday of the Convention on International Trade in Endangered Species of Wild Fauna and Flora. In the spirit of World Wildlife Day, tell us about your favorite animals and plants!

Qualtrics LoveDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between February 1 and February 29, will receive this badge worth 50 points by the end of the month. Question: What do you love most about Qualtrics and the XM Community?Every February, we celebrate Qualtrics and the XM Community through our Qualtrics Love badge. This badge gives our community an opportunity to share what they love most about the XM Community, Qualtrics, and its products. Share your thoughts to spread Qualtrics love this month!

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 5th 2023 Topic: Distributing a Survey Once you have finished creating your survey, it is essential to compare and understand the different distribution channels available to select the correct distribution method for your project.  Email is one of the most commonly used distribution channels because it allows you to use either the Qualtrics mailer or your own email system to send custom survey invitations, use different types of links,

XM Community Spotlight: Sachin Nandikol 💜 @Sachin Nandikol is a Level 5 XM Community member. Sachin enjoys helping fellow XM Community members in the Custom Code and Survey Platform category, among others, and has solved many questions for customers here on our Community! Sachin is a CX expert, and also happens to be a Qualtrics Partner. Questions or comments for Sachin? Post them in the comments! 

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 21st 2024Topic: Using Your Success Package Services in Your Customer Success Hub Today we will learn how to take charge of your Experience Management journey and maximize the benefits that come with your Success Package via Use My Services in the Customer Success Hub.  Want More?Support Page:Using Your ServicesExperience this in the Hub:

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 20th 2024Topic: Managing Your Success Package Services in Your Customer Success Hub Today we will learn how to enhance your Qualtrics experience with curated Success Packages via Manage My Services in your Customer Success Hub. Note: This page of the Hub is only visible to Brand Administrators.  Want More?Support Page:Managing Your ServicesExperience this in the Hub:

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 13th 2024Question: How do I create an automatic Inline Email question? Today we will learn how to use Inline Email questions for your Qualtrics survey.  Want More? Support Page:  Making an Inline Email Question Submit Immediately Community Posts:

What’s New Collaborate with other CX professionals online in the XM CommunityJoin our free Community by becoming a member! Ask questions, get help, access our Rank and Rewards program, and gain direct access to Qualtrics product leaders. Join now! Introducing 2024: The Year of Trust Building trust will be absolutely essential for organizations this year, which is why XM Institute has labeled 2024 “The Year of Trust.” We invite you to join us as we explore the topic, in hopes that our shared efforts can raise the level of trust around the world. Check out the blog

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | December 11th 2023 Topic: Using Post Survey Options It happens to everyone, you click on a survey link you’ve been planning on taking for a while just to be greeted with the default message of “Your session has expired, and your response, if any, has been recorded.” If you don’t remember taking this survey, this message can cause some confusion and lead to a poor respondent survey experience.  The Post-Survey options tab, located in Survey

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 6th 2024Question: How do I use A/B Testing in a survey? Today we will learn how to use A/B Testing into your Qualtrics survey.  Want More? Support Page:  A/B Testing in Surveys Community Posts:

We believe that building trust will be absolutely essential for organizations this year, which is why XM Institute has labeled 2024 “The Year of Trust.” We invite you to join us as we explore the topic, in hopes that our shared efforts can raise the level of trust around the world. Check out the blog post now, where we cover: Why did we choose trust?  Examples of how trust creates value The basics of trust Strategies for building trust Strategies to improve contextual factors of trust Read the full blog post here. 

New Year’s ResolutionsDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between January 4 and January 31, will receive this badge worth 50 points by the end of the month. Task: Tell us about your New Year’s resolutions and professional goals for 2024! Here at Qualtrics, we set professional goals on the company, organizational, team, and individual levels each year and quarter, driving success. Set your goals and resolutions for 2024 with us and share them by commenting below. Whether your goal is to receive a promotion, update your resume, or free up storage on your devices, we can’t wait to hear all about it!

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | January 30th 2024Question: What is the Loop & Merge and how do you use it? Today we will learn how to incorporate Loop & Merge into your Qualtrics survey.  Want More? Support Page: Loop & Merge Community Posts:

Don’t just visit the Qualtrics XM Community: Join our free Community by becoming a member so you can ask questions, get help, access our Rank and Rewards program, and also gain direct access to Qualtrics product leaders to provide feedback that will shape the future of our offerings! Joining is super fast and easy: 1 | Create your XM Community account 💜Use your existing Qualtrics account login credentials to log into the XM Community, then, you will be prompted to continue to step 2, below...