With more than 15 years of experience in the healthcare industry, I am passionate about using innovative solutions to reimagine the healthcare experience and improve outcomes for patients, providers, and organizations. As a Senior Manager of Healthcare Advisory and XM Scientists at Qualtrics, I partner with leaders and organizations to drive #pxinnovation, cultivate meaningful work, deliver testimonial-worthy experiences, and positively impact lives. I am a certified patient experience professional (CPXP) and a leader in experience management and change leadership. I connect #changeagents to build collaborative and strategic partnerships, map journeys that leverage the art and science of technology to execute reliable experiences, and manage projects with accountability and results. My professional core values include competency, authenticity, integrity, and resiliency. I am always eager to learn, grow, and share my knowledge and insights with others.
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Sarah Duvall Gilstrap, MS, CPHQ, CPXP | sarahg@qualtrics.com
