Released On Or Before February 5, 2025
API
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Setting API Rate Limits: Brand Admins can now enforce API rate limits for individual users, putting a cap on how many requests the user can call per minute.
Dashboards
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Dynamic Text in Rich Text Editor: The Rich Text Editor widget now supports displaying date and metrics data as dynamic text.
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Healthcare Patient Experience Benchmark: The Patient Experience benchmark has been updated with refreshed customer data from Q4 2024.
Directories
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Digital Intercept Activity Filter: You can now filter by your digital intercept activity in XM Directory search.
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Updated Directories Landing Page: For users with access to multiple directories, the landing page when selecting Directories from the global navigation menu has been updated. On this page you can select and view the Employee Directory, Contacts Directory, and Location Directory.
EX
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Add Participants from Global Directory: A new method for adding participants to EX projects. You can use this option to search for individual participants that exist in your EX directory and add them to the project.
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Exporting Participants: When exporting participants from the EX Directory (either the full directory or a filtered list), you can now choose to include project-level data in the export. These project fields include the number of projects the participant has been added to, the number of responses submitted by the participant, and a breakdown of these metrics by each individual project.
Survey Platform
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Limit Theme Customization Option: You can now prevent survey builders from customizing from the survey settings.
Workflows
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AI Assistant for Web Service Tasks: The AI Assistant can configure the API integration in web service tasks by reading publicly available API documentation and setting up the task automatically.
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Building Workflows: The Workflows editor has been updated with a streamlined interface to enhance the way you build workflows.
- SMS Reminders for Email Invites: Now when you set up a reminder for a “Send survey via email” task, you can choose between emails or SMS (text message) reminders.
XM Directory
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Sampling Segments: You can now create a sample from your segments in XM Directory.
XM Platform
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Ad Tracking: This guided solution tracks and evaluates the awareness and impact of advertisements or campaigns over time for both the your brand and its key competitors.
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Email Limits: Default weekly outgoing email limits will now be set based on your license type and user type. A Brand Administrator can still edit the weekly email limit for individual users, and request an email limit increase for the entire brand.
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Interaction Report: Call and chat transcripts in XM Discover will now appear in the interaction report.
Starting On and After February 12, 2025
Website / App Insights
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Users Tab Updates: The Users tab within Website / App Insights projects has been updated. The process for adding users has been simplified, you can now bulk edit permissions for multiple users, and you can filter the users page to search for users with specific permissions.
Workflows
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Extract Data from Discover Task: This new data extractor task allows you to import your Discover data into Qualtrics.
- Rebuild XM Directory Segment Task: With this task you can configure a workflow that refreshes a segment to the most updated version. By default, segments are refreshed twice a day, which can delay when segments reflect changes made to directory data. Using this task allows you to rebuild segments on a more frequent schedule, or after a specific event, such as a survey response.
Released On Or Before February 5, 2025
Survey Platform
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Conversational Feedback: Create follow-up questions based on answers to a text entry question using AI.
Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Monthly Product Release Notes here.