Weekly Product Release Notes - April 13, 2020 | XM Community
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Entries that are bolded indicate recent product updates. To submit your own support page update requests or feedback, please use the Feedback intercept you can find on the support site.

CoreXM


  1. Languages in Qualtrics: New page detailing specific languages available in different areas of the XM Platform. 

  2. Response Export Automations: A new option for exporting survey data. Allows users to set up an SFTP automation to export data on a regular cadence. 

  3. Combining Fields: New features that allows users to combine data from 2+ more fields into a new custom field. 

  4. XM Directory Task: New section clarifying the Transactional Data use case.

  5. Remote Educator Pulse: This COVID-19 XM solution is now localized with Qualtrics-provided translations! See the linked section on using these translations. 

  6. Remote + On Site Work Pulse: This COVID-19 XM solution’s localized version now contains the on-site questions in addition to the initial evaluation.

    7. CX Dashboards


  7. Response Weighting in CX Dashboards: New section on exporting/importing weights. Note: only interlocked weights can be imported/exported. 

  8. Response Ticker: Content Label Changes: Added ability to hide content labels in widget and switch to a system where users can choose between primary content labels (AKA can switch between new & old UI).

    9. EX


  9. Response Ticker: Content Label Changes: Added ability to hide content labels in widget and switch to a system where users can choose between primary content labels (AKA can switch between new & old UI).

    10. Website / App Feedback


  10. XM Directory Contact Frequency Rules for Digital Intercepts: New feature! You can now use contact frequency rules from XMD to determine when intercepts should be displayed.

    11. BX


  11. Distinctive Image Associations Widget (BX): Renamed widget specialized in distinctive image associations and brand imagery.

The Response Export Automation feature is excellent! A few questions/comments about it:

  1. How does it determine the date parameter for export - End Date or Recorded date?

  2. I see that it can only handle new responses - what about responses that have been changed/updated? Right now the only way to reliably export them is either manually or via API. Are there any plans to expand the Response Export Automations or Actions (Survey Response event - Response Type - Updated) functionality to also cover updated responses?

  3. The automations cannot be triggered more than once per day - are there any plans to increase the frequency?

  4. Scheduling always shows AM/PM times, regardless of one's language setting. Please add support for 24H times.

  5. Export Options UI displays two sets of scroll bars

As a separate note, I'm a little surprised that a feature like this was just released without first going through at least one round of Qualtrics Preview program...

Pavel I'd recommend reaching out to support with these questions so they can troubleshoot! As for Preview, I'd reach out to your Customer Success Representative.

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