Weekly Product Release Notes - June 15, 2022

KatharineS · 2022-06-15T20:08:25+00:00

Released On Or Before June 15, 2022XM PlatformBrowser Compatibility: Starting June 15, 2022, Qualtrics is ending support for the Internet Explorer browser to align with Microsoft’s decision to retire the web browser. Affected users should switch to a compatible web browser to continue accessing the XM Platform. Read more about the Internet Explorer retirement on this Microsoft support page.Email Distribution Error Messages: Help text has been added to provide more information when distributions contain bounced emails.Employee XMImport Survey: Since you can now create EX projects from a QSF file, the import survey function has been removed from the Tools menu of EX projects. This change applies to engagement, lifecycle, ad hoc employee research, and 360 projects.WorkflowsWeb Service Tasks: Web services in workflows can now have mutual TLS enabled.Load B2B Account Data into XM Directory Task: The “Load Data into XM Directory Task” has been renamed to the “Load B2B Account Data into XM Directory” task.Free & Trial AccountsLook and Feel: The ability to customize project look and feel is currently disabled for all free accounts, including those on free trials of DesignXM.Starting On & After June 22, 2022DashboardsUnified Benchmark Editor: Relaunch of the Benchmark Editor for Dashboards. The user interface is now the same across CX and EX dashboards, and self-service access is now available for EX benchmarks.Website / App FeedbackThemed Templates for Website Feedback: You can now import themes as templates for website feedback configuration. This functionality is available for the following intercepts: Responsive Dialog, Feedback Button, Embedded Feedback, Mobile Embedded Feedback, and Mobile App Prompt.XM SolutionsETX Service Desk Experience XM Solution: The Qualtrics Service Desk Experience solution is a new digital experience program that allows companies to measure how employees are experiencing interactions with both service desk agents and your online support tools.XM PlatformPinned Widgets on Homepage: You can now pin CX Dashboards and Results Dashboards widgets to the Homepage.XM DirectoryTime Window for SMS Distributions: Update to SMS distributions sent within an XM Directory Automation. Users can now define a delivery window during which contacts can receive SMS messages. Messages outside of the time window can be rescheduled for the next time window.*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.You can provide feedback on the Weekly Product Release Notes here.

Weekly Product Release Notes - June 15, 2022 | Experience Community

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded