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Import data in Qualtrics

  • September 27, 2023
  • 1 reply
  • 255 views

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"During the process of importing data from another tool into Qualtrics, I encountered some compatibility issues with certain question types. Specifically, when I imported the data into the survey that I had already framed in Qualtrics and used a CSV file as scripted, I noticed that it's not supported for multi-select and grid-type questions.

Is there a workaround or any recommended steps to handle this issue so that we can effectively import and utilize the data in these types of questions within Qualtrics?"

1 reply

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  • Level 5 ●●●●●
  • 276 replies
  • September 27, 2023

When importing data for multi-select questions, I usually have to fix the delimiter for it to process the answers correctly. There’s some instructions here for that as well as other common CSV upload issues: https://www.qualtrics.com/support/survey-platform/contacts/csv-upload-issues/


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