Different bounced emau numbers by different tools | XM Community
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Different bounced emau numbers by different tools


MsIreen
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Hi, we have sent an email from SF Marketing cloud to a sample, and then a survey from Qualtrics to the same sample.

As a result the number of hard bounces is different in both systems.

Has anyone had same issues and looked into them? Would love your insights on the reasons behind them. Thanks in advance!

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