⚪️ Rank & Rewards Program | Program Overview, Badges, & Merch Store

Note: Our Rank & Rewards merch program was updated Jan 28, 2025. This post reflects the most up-to-date changes.

We want to reward and thank you, our community members, for your incredible contributions to the Experience Community through the updated Rank & Rewards Program. Please read this entire post to familiarize yourself with the program and policies.

You can achieve different levels / ranks within the community, depending on the number of points that you've accumulated. Every Experience Community member will reach Level 1 once they earn 50 points. Your ranking will display on your profile and next to your name whenever you post or comment. You'll earn a new badge, which will be displayed on your profile, and an email congratulating you for each level you reach! When you unlock a new level, you'll receive a DM with your downloadable badge!

Everyone earning points on the Experience Community is eligible to “spend” the points for exclusive Community merch on our merch store. 

Earn Points:

Provide an answer ➡ 15 Points | Post a reply ➡ 5 Points | Create a discussion or question ➡ 10 Points | Receiving a like or a vote ➡ 1 Point

Rules:

1. No cheating! Administrators retain all rights to determine if someone has gamed their way up into higher levels (eg., posting AI-generated content). 
2. Qualtrics employees and SAP employees are not eligible for rewards
3. Merch acquired from the merch store with Experience Community points must be for your own personal, individual use
4. We utilize a third-party vendor and store to fulfill all merch shipments. Therefore, we cannot guarantee any specific timeline for your order and there may be a time gap between order, fulfillment, and delivery
5. Please note, each country has its own customs processes and regulations. In some situations, you may be contacted by UPS to verify customs and delivery information. In that case, you are responsible for those communications. Failing to respond to those communications could result in a failed delivery and the disposal of your package
6. When asked, please provide us with an address that large, international carriers (UPS, DHL, FedEx) can easily deliver to -- if you are located in India, we highly recommend a work address, as we will only send your swag shipment once
7. Read the *full* Merch Store FAQ post carefully, including the fine print at the bottom of the post

Each time you reach a new level in the Rank & Rewards Program, you will receive a direct message that gives you access to your badge for the level you reached. 

Share your achievement with the world. Post on LinkedIn for extra points:

Step 1: Take a Photo and Post on LinkedIn

• Take a clear, well-lit photo of your Qualtrics Experience Community swag items
• Open LinkedIn and create a new post with your photo

Step 2: Write Your Caption

We understand writing a caption might feel time-consuming or even cringy so here’s some prompts that could help!

• Option A: Shout Out Friends or Colleagues

  • Tag colleagues or friends who might be interested
  • Example: "Big thanks to @Qualtrics Experience Community for the awesome swag! Hey [tag colleagues/friends], you've got to see this swag!"

• Option B: Share What You Love About the Community

  • Express your enthusiasm for being part of the Experience Community
  • Example: "I'm excited to be part of this vibrant community that's expanding the art and science of improving experiences! @Qualtrics"

• Option C: Show How You'll Use Your Items

  • Describe specific ways you plan to use your swag
  • Examples:
    • "Can't wait to wear this fleece on my next hiking trip!"
    • "This water bottle is perfect for staying hydrated during long workdays"
    • "Excited to bring this briefcase/backpack to my next conference!"
    • "This cap will be my go-to for weekend outdoor activities"

IMPORTANT: Your post must tag @Qualtrics and #ExperienceCommunity to be eligible.

Step 3: Complete the Survey

Complete this 2-question survey and wait for confirmation. Once confirmed, you'll receive your 50 points!

Share your achievement with the world. Post on LinkedIn for extra points:

Step 1: Download Your Badge and Post on LinkedIn

• When you achieve a new level, you will receive a DM with a link to a badge image for download
• Open LinkedIn and create a new post

Step 2: Write Your Caption

Choose one of these posting approaches and write your caption:

• Option A: Share Your Achievement

  • Celebrate earning your badge and what it represents
  • Example: "Proud to have earned my @Qualtrics Experience Community badge! This represents my commitment to improving customer experiences."

• Option B: Share What You Learned

  • Highlight the knowledge or skills you gained
  • Example: "Just earned my badge from @Qualtrics Experience Community! Learned so much about experience management and can't wait to apply these insights."

• Option C: Encourage Others to Join

  • Invite your network to participate in the community
  • Example: "Earned my @Qualtrics Experience Community badge! If you're passionate about customer experience, I highly recommend joining this amazing community."

• Option D: Share Your Next Steps

  • Describe how you'll use what you've learned
  • Example: "Badge earned! Ready to put my new @Qualtrics Experience Community knowledge to work in improving our customer journey."

IMPORTANT: Your post must tag @Qualtrics and #ExperienceCommunity to be eligible.

Step 3: Complete the Survey

Complete this 2-question survey and wait for confirmation. Once confirmed, you'll receive your 50 points!