An unexpected error has occurred message on my dashboard. Not sure what to do! | XM Community
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Hi there,

 

My survey has been out for roughly a week now and I’m not sure why this message is coming up every time I want to view the data on my dashboard. This is happening with a few sections of the survey and I’m even seeing questions that shouldn’t be in there (i.e ones I’ve deleted).

 

I am however, seeing the data reflected when I export a CSV from the Data & Analysis tab so I know that the survey itself is still recording it. Just not sure why it’s not reflecting on my dashboard.

 

Can anyone please help?

 

@ianleau92 The Results Dashboard is automatically made when you create the survey. There’s can be a lot of things that changed/edited i.e: You deleted a question. So you need to re generate the Results Dashboard.
Add a new report page here

 

Hi there! Thank you for the assist @Nam Nguyen! This actually solved the issue for me :)

@ianleau92 Happy to help 👍

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