Making global scores out of coalesced fields? | XM Community
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Hello everyone,

I’m building a survey for people in which I combined (coalesce) fields together, since we are asking similar questions at 2 moments on the survey. The way it’s built, respondents will answer either one or the other of the 2 questions assessing the same thing.

I already coalesced questions together into new fields. However, in the dashboard, I would like to show global scores for all coalesced fields from a dimension (e.g. a score for Satisfaction with activities which would be the average of Coalesce1, Coalesce2, and Coalesce 3, which are all combinations of questions on satisfaction with activities).

I thought combining the coalesced fields together with the formula function would work, but I don’t see my coalesced fields in the field selection.

 

Have any of you ever done something similar? I would appreciate guidance on this.

 

Thank you!

@MathieuBeaudoinBRP Data that come from custom Field Editor(Derived Data) can not be used again in Field Editor. Because you can create a never ending loop.
So to do the average of those score, you have to use Custom Metric in Dashboard.
https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/custom-metrics/
Hope this helps

Hi, thanks for the swift response and the clarification.

Is there a workaround to this on the XM platform or the Employee engagement module? I don’t have the custom metrics option in my dashboard settings.

Thank you!

@MathieuBeaudoinBRP Well, in that case, calculate it straight from the question
(Q1.1+Q1.2+Q2.1+Q2.2+Q3.1+Q3.2)/3

The way it’s built, respondents will answer either one or the other of the 2 questions assessing the same thing.

Only 1 of the pair is populated. So it will always be average of 3 questions.

Hi Nam,

Great insight, I think you just solved my problems. You gave me just the right nudge to go in the right direction.

Thanks a lot!

@MathieuBeaudoinBRP My pleasure 👍

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