Survey export-responses API failing to return response values | XM Community
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I'm using the Qualtrics `/API/v3/surveys/{surveyId}/export-responses` API with the `"format": "csv", "useLabels": "true"` parameters. There is a multiple choice response option in my data of 'None=1' and these responses are being excluded from the API export and simply showing up as empty values. In other words, within a side-by-side question with multiple choice answers of `1 None,2 Mild,3 Moderate,4 Severe,5 Extreme,888 No response`, all responses except for ‘None=1’ (and 888, which uses the ‘excluded from analysis’ option in the survey) are being returned with the data. If I manually download the data from the web application then the 'None' values appear in the data. I did not find any exception in the survey template that point to a reason why the 'None' values should be excluded from the data. The only portion of the survey template with an explicit exclusion are the `888` values.

Is this a known bug in the API or is there some other reason this data is being excluded from the API request?

I should note that the 'None=1' response option does NOT have the `exclude from analysis` option selected for it. 

 

thank you

To fix the problem, I went into the survey and removed the ‘exclude from analysis’ selections from all of my survey questions (which is a pain to do manually) and ran the API requests again. This time all of the data response values were returned with the API. I recommended you NEVER use the ‘exclude from analysis‘ survey response option due to the unintended consequences it causes with other variables that are not explicitly excluded.

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