How can I send the second part of a questionnaire after a period of time? | XM Community
Skip to main content
I designed a survey to test the usage of an App, so after a first questionnaire to collect demographics and let participants download the App I need a follow-up questionnaire (after 2 weeks) to gather feedback about it. Is there a way to automatically schedule it?
It can be done using contact list triggers, that contact list you can use in another survey and schedule distribution for required date.
That’s right. You can set them up in the Tools menu on the Edit screen. It may be a good idea to add some unique identifier that will allow you to link the pre and post survey. This can be done by passing a value in the query string of the url. Basically just add something like this to the end of the second survey URL:



?myValue=value



The value would probably be piped text so that it can be dynamic for each participant
Hi @Aniello! Feel free to also check out this page about setting up an Email Trigger!

Leave a Reply