I used email distribution and several of my respondents are receiving the message "You have either already completed the survey or your session has expired" . Under survey options, the partial completion was set as follows before the distribution: Record responses in progress 3 months after respondent's last activity. Any ideas why this is happening

Hi @kalimadden and @MFallone! There are a few different reasons why the survey link may expire! In both of your cases, I would recommend reaching out to our Support Team. I believe they will best be able to answer your question and further troubleshoot each of your scenarios!

It can be due to duplicate emails in your contact list. Check if all emails are unique.

"You have either already completed the survey or your session has expired"

"You have either already completed the survey or your session has expired" | Experience Community

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