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Issue using Inline Email Question


When looking to add an inline question to my email I am noticing that none of my survey questions are appearing at all. I've set this up in the past but need to do some re-formatting/designing and am hitting this roadblock. Is this a bug? Has anyone seen this before and found a way around it?!

Best answer by JenCX

It looks to me like you're trying to create this in the library, where the message itself is not tied to a specific survey. If you're trying to tie this to a specific survey, I'd suggest creating the message there and saving a copy to the library from there, if you intend to re-use the message.
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JenCX
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  • Level 5 ●●●●●
  • 684 replies
  • Answer
  • July 10, 2019
It looks to me like you're trying to create this in the library, where the message itself is not tied to a specific survey. If you're trying to tie this to a specific survey, I'd suggest creating the message there and saving a copy to the library from there, if you intend to re-use the message.

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Just in case anyone else runs into this issue, be aware that some questions can't be selected as inline email questions.


mschildknecht
Level 1 ●
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If you are using display/skip logic on the question you want to use as an inline item, it will not show in the Inline Email Question List. Removing the display/skip logic solves the problem.