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Iframe is not displaying


When I insert an iframe, it is not showing in my survey. No matter where I insert it. Either in a block, or in End of Survey Message. Is there a setting that I'm missing?

Best answer by KendraR

Hi, @valerietherese! Just wanted to jump in here and mention that some Qualtrics accounts have limited permissions, which could be why your iframe isn't working. I would recommend that you reach out to our Support Team so that they can take a look into your account permissions for you! 😃
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3 replies

NiC
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 255 replies
  • April 24, 2019
Hi @valerietherese, IF the Iframe is not loading from a specific URL then it might be due to the x-frame-options being set as SAMEORIGIN . you can try using some sites like youtube which doesn't have restrictive X-Frame Options

Thanks @NiC I tried inserting a youtube embed code and I still have the same problem :(

KendraR
Qualtrics Employee
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  • Qualtrics Employee
  • 167 replies
  • Answer
  • May 3, 2019
Hi, @valerietherese! Just wanted to jump in here and mention that some Qualtrics accounts have limited permissions, which could be why your iframe isn't working. I would recommend that you reach out to our Support Team so that they can take a look into your account permissions for you! 😃

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