Is it possible to automate 2-Way SMS distributions for a weekly survey? | XM Community
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Is it possible to automate 2-Way SMS distributions for a weekly survey?


Hi, I am running a study that collects weekly feedback from participants via 2way SMS text responses. The participants will be asked two questions weekly for 6 months. I'm wondering if there is a way to automate this distribution process rather than manually sending them the questions every week on qualtrics.

Best answer by JenCX

Ah, gotcha! I personally don't know of a way to set that up like that, but that is a nice idea. If no one else has a solution for you, I'd recommend putting in a Feature Request.
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JenCX
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  • May 13, 2019
Sure, you can schedule SMS surveys: ! Just put the date in the future.

@jpardicusick Thank you! I was wondering more so if it is possible to just set a recurring message so that I don't have to go in every week to schedule the messages. Similar to how outlook or gmail can set recurring meeting dates/notifications for those.

JenCX
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  • May 13, 2019
Ah, gotcha! I personally don't know of a way to set that up like that, but that is a nice idea. If no one else has a solution for you, I'd recommend putting in a Feature Request.

NiC
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  • June 28, 2019
We can easily set this through series of distribution of next surveys through API. See API for SMS Distribution. Happy to answer if you need any more details. :)

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