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403 - You do not have the required permissions.


Kanchi
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Hi All, I am gettting an error as below when I use the API as 'https://survey.qualtrics.com/WRAPI/ControlPanel/api.php?Request=getSingleResponseHTML&User=xx' To use the API, what kind of user accounts / permissions should I have? Thank you. <XML> <Meta> <Status>Error</Status> <RequestType>getSingleResponseHTML</RequestType> <ErrorCode>403</ErrorCode> <QualtricsErrorCode>ESEC66</QualtricsErrorCode> <ErrorMessage>You do not have the required permissions.</ErrorMessage> <Debug/> </Meta> <Result/> </XML>

Best answer by MohammedAli_Rajapkar

You should ask your brand administrator to "Enabled" the API permission for you...Under the Admin tab, there is a "User" section. Over there by clicking on your username the brand admin can find the permission which is enabled and disabled for you... the brand admin will have access to all these... Below is the documentation: https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/creating-and-managing-users/
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MohammedAli_Rajapkar
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You should ask your brand administrator to "Enabled" the API permission for you...Under the Admin tab, there is a "User" section. Over there by clicking on your username the brand admin can find the permission which is enabled and disabled for you... the brand admin will have access to all these... Below is the documentation: https://www.qualtrics.com/support/survey-platform/sp-administration/managing-users/creating-and-managing-users/

Kanchi
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  • 6 replies
  • June 11, 2018
Thank you Mhd Ali

Kanchi
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  • 6 replies
  • June 13, 2018
Hi Mohamad, I have tried with even brand administrator account, I got the same error. Thank you

Hi all, I have exactly the same problem. I am authorized by the brand admin, have generated an api token and get the 403 error when doing a post request, specifically with: downloadRequestResponse = requests.request("POST", downloadRequestUrl, data=downloadRequestPayload, headers=headers) when using python for getting the survey responses (https://api.qualtrics.com/docs/response-exports) How do I solve this? Thank you! best, David

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