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Qualtrics Site Intercept code in China cause slow page load?

  • December 15, 2017
  • 3 replies
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AbdulDezkam
Level 2 ●●
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I am being informed by our IT guys that the zone code from Qualtrics (site intercept) is taking 2 seconds to load on our China website. We have placed the code at the very end of the page load. But 2 seconds is quote a lot. Any one have experience with Qualtrics Site intercepts in China? or have any idea/direction for how to optimize the page load/ load time for qualtrics code? Would be HIGHLY appreicated. Thanks!

Best answer by AnthonyR

@AbdulDezkam I would touch base with Support on this. It sounds like the server for your Qualtrics account is geographically far. I am not sure, but they may be able to clone the intercept to another more geographically close server to improve load times. Either way, I imagine their Engineers should be informed!
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AnthonyR
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  • December 15, 2017
@AbdulDezkam I would touch base with Support on this. It sounds like the server for your Qualtrics account is geographically far. I am not sure, but they may be able to clone the intercept to another more geographically close server to improve load times. Either way, I imagine their Engineers should be informed!

AbdulDezkam
Level 2 ●●
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  • Level 2 ●●
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  • December 18, 2017
Thanks, AnthonyR, will try the support and see if they can sort this out for us. Will keep this thread updated. Ps. how can I remove the "Accepted answer" on my own post? lol :-D

  • 0 replies
  • December 18, 2017
@AbdulDezkam - I went ahead and removed that for you 😀 ... I'll also look into making that easier for community members to change in the future!

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