Site Intercept not deploying on mobile | XM Community
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Michael_Cooksey
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16 days ago
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Site Intercept not deploying on mobile

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Hi, I'm having some issues with the site intercept that is currently not deploying on my mobile phone even though it's working perfectly fine on my web browser. Both browsers are Google Chrome. I've also enabled pop ups and clear my cookies. Anyone having the same issue?

Best answer by Kate

You just caused me to double-check my intercepts. I have 2 websites utilizing them- both are working just fine. I suspect the issue might be with your intercept settings. Perhaps you should contact support, or tell us a little bit more about how you have things set up!
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    • Kate
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    • February 5, 2019
    You just caused me to double-check my intercepts. I have 2 websites utilizing them- both are working just fine. I suspect the issue might be with your intercept settings. Perhaps you should contact support, or tell us a little bit more about how you have things set up!
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      EmilyG
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    • EmilyG
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    • February 5, 2019
    @Kate my apologies on that. It's weird. All of my settings imitates the existing settings for all of my other intercepts and they work fine. I've called them yesterday but no one has returned my call, hence I came here instead.

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