Scheduling Repeating SMS Survey Distributions and Notifications for Non-Completion? | XM Community
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Scheduling Repeating SMS Survey Distributions and Notifications for Non-Completion?

  • November 10, 2022
  • 5 replies
  • 57 views

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Hi, I was wondering what the best API approach may be for scheduling SMS survey distributions and reminders, as the title states. We are planning that each participant will receive two to four surveys per day (the same survey repeated), and reminders should be sent for non-completion. I also wanted to automate notifications to the researchers for non-completion within a set time.
Any advice appreciated!

5 replies

Deepak
QPN Level 8 ●●●●●●●●
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  • 1549 replies
  • November 10, 2022

mparga
Try this API. Also, mention the method correctly if it's an invite or reminder.
Hope it helps!



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  • Author
  • Level 1 ●
  • 3 replies
  • November 10, 2022

https://community.qualtrics.com/XMcommunity/discussion/comment/52035#Comment_52035Thank you for this! Can I also ask, do you happen to know of an API for sending notifications upon survey completion?


Deepak
QPN Level 8 ●●●●●●●●
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  • 1549 replies
  • November 11, 2022

mparga
Qualtrics by default has a thank you message feature which you can use or create a workflow which triggers an email task as soon as response is completed.
If you want an API only then you will have to use this API.
Hope it helps!


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  • Author
  • Level 1 ●
  • 3 replies
  • November 17, 2022

https://community.qualtrics.com/XMcommunity/discussion/comment/52038#Comment_52038Sorry, I meant a feature for notifying myself/the researcher after a survey has been completed or not completed by a defined time


Deepak
QPN Level 8 ●●●●●●●●
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  • 1549 replies
  • November 17, 2022

https://community.qualtrics.com/XMcommunity/discussion/comment/52289#Comment_52289You can just add your email address instead of the respondents email address.
Hope it helps!


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