Expired Link error - but it hasn't?

Hi @ltaylor Read below for error code EQD15, it might helps you to detect what is wrong with link: https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/email-distribution-error-messages/

> @bansalpeeyush29 said: > Hi @ltaylor > > Read below for error code EQD15, it might helps you to detect what is wrong with link: > > https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/email-distribution-error-messages/ Thanks @bansalpeeyush29 I've been through that, and it's not any of the three things it suggests. * The link was created to expire in 2099 * The survey doesn't have an expiration date * The survey won't record partial completions until this time next year, and it's not in the recorded responses list, or the responses in progress list. I'm so puzzled....

In that case i think you need to contact support team, they may better help on this.

Hi, @LTaylor! There are various reasons for seeing the expired link error, and every use case is different! We see that you've reached out to our Support Team about your specific use case, which may be related to a change in project ownership or contact list deletion. If you have any additional questions, be sure to reach back out to the support representative you were previously working with! 😃

Same problem. I'm the creating of the project so ownership so not be a problem. I also created the contact list just for this particular survey. I have reached out to support to see what the issue is. Disappointed this turned out to be much more complicated than it needs to be.

In my case, i copied a previous survey and renamed it. But I did not change the expiration settings. If that sound similar to your situation go to "Survey Options". Scroll down the pop-up to "Survey Expiration" There you can reset the date. After I saved the new information I then had to publish the survey.