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Combination of Feedback from Multiple Surveys into one Single Dashboard

  • September 14, 2021
  • 4 replies
  • 101 views

dmyy

Is there a way to extract feedback from multiple surveys and to combine them onto one single dashboard for reporting purpose?

Best answer by NiC

hi dmyy
In CX dashboards you do have this option, in the data mapping section by clicking the add source button you can configure multiple data sources...
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4 replies

InessaG
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 410 replies
  • September 14, 2021

Yes, just add them all as data sources and map questions that are the same across surveys into same fields.


dmyy
  • Author
  • 2 replies
  • September 14, 2021

Hi, thanks for your advice. Would appreciate that if you could share the steps on how to do so or direct me to any relevant training material for my reference.


NiC
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  • QPN Level 5 ●●●●●
  • 255 replies
  • Answer
  • September 14, 2021

hi dmyy
In CX dashboards you do have this option, in the data mapping section by clicking the add source button you can configure multiple data sources...
image.png


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Has anyone had issues trying this? I added two data sources to my dashboard and mapped each response. I'm trying to plot monthly responses in my widgets, as my first survey was conducted in April, and my second was in May. However, only my first survey's data shows up. Why may this be?


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