Workflows

Hi team, I use Sales force to trigger our surveys, i am hearing from some customer that they get the survey when they are not supposed to, or they dont receive it at all when they should. I am looking to validate this feedback via a Qualitrics reports - i need to be able to access a report where i can see what customers were sent a survey via email address. (i am across survey responses)

Hi, We use Salesforce as CRM in which contacts have different Account ID's but use the same email address. Is there a way to make sure that only 1 survey is sent out to this email address even if the 3 account ID's are known in the Contacts section ? And how can we make sure that we capture the feedback on the correct Account ID ?

What's your best tip/trick for a Qualtrics Qubie (the thing you wish you knew from the get-go or the aha moment you had about something little)?