Recording contact language through survey take | XM Community
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Recording contact language through survey take


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Hi!
I have a directory full of contacts, but I don't have the language registered for them. Is it possible to save the language value when they are taking a survey (without directly asking the language from the respondents)? I guess I should be using embedded data but somehow I cannot manage to do it. Additional info, I am sending out the survey via email from Qualtrics but I also use the anonymize response function.

Thanks for your help!

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Best answer by TomG 14 June 2022, 20:32

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Just add the embedded field Q_Language to the survey flow. It will record the last language used by the respondent.
You can set up a Workflow or Trigger to save Q_Language to the Language field in the directory.

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Thanks Tom!

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