Unable to pipe embedded data in to action email body | XM Community
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Unable to pipe embedded data in to action email body

  • 5 September 2019
  • 2 replies
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Userlevel 1
Badge +1
Hi,
I am trying to pipe embedded data in to the body of an email (action), which I am using to test a Salesforce Workflow Action. Basically, I want the action to send me an email with all of the embedded data received from Salesforce so that I can check that we are receiving all of the data correctly.
When I attempt to pipe in the embedded data fields in to the email body, the 'pipe text' icon says 'No items to display' (see image attached). I am also unable to tick the 'include response report' tickbox.
I have set up the embedded data in the survey flow correctly, so i'm not sure what the issue is. Any help much appreciated!
Thanks!
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Best answer by MsIreen 5 September 2019, 08:22

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2 replies

Userlevel 7
Badge +23
Hi, Instead of event "Workflow rule", you need to add "Survey response"
Userlevel 1
Badge +1
@Mslreen - great thanks, I have set up a new 'Survey Response' action. I'll give that a test.

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