Change to "Contacts" in the XM Directory is whack - Anyone Else Having Issues?

mklubeck · 2022-10-25T15:57:01+00:00

Is it an update to Directories or is it because we were migrated to XM Directory Lite? Everything has changed - and I totally must have missed the memo/announcement. It's no longer called Contacts on my menu - no big deal.What is a big deal is I can't easily manually load embedded data to a contact. Tricks you say? Yes - you can select all contacts and then click on embedded data and then click on the field you want to update. Then find the contact (hopefully he was on that page of contacts), input your data and then start over again for the next field. IF you select all contacts (not just what's on the visible page) you can't edit the fields. I've also had problems with distributions and loading contact lists (the latest problem which the eng team fixed was on import only a portion of the contacts would be uploaded). Is anyone else experiencing issues?

Change to "Contacts" in the XM Directory is whack - Anyone Else Having Issues? | Experience Community

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded