Contact import SFTP to Qualtrics, using a Private SSH key?

Question

Hey guys, has anyone used Directory import automation SFTP to Qualtrics, using a Private SSH key? We were previously using a contact import automation from the directory section and usign SFTP import with username and password, and then distribution via email/SMS, this was working fine. however the clients IT team wants to now use a private SSH key instead of the password. in the Directory->Automations section we can use SSH, however that only allows me to use a public key and needs to configured back to the SFTP (i am assuming i am correct on this, if i have read the below support page correct). https://www.qualtrics.com/support/iq-directory/automations/file-import-sources-for-contact-automations/#SFTPServer However this is not what the IT team wants to do, they want to use a private key instead. For using a private key we have to configure a SFTP account via extensions. and this can be later used in a workflow. as mentioned in the below support pagehttps://www.qualtrics.com/support/survey-platform/actions-page/extract-data-from-sftp-files-task/ However i am still having a issue top configure a task as the distribution task doesnt let me configure all the embeded data reuired to the lists and later for the distribution.  Can i get some help on the same. ??

Aanurag_QC · Answer

You would need to enable the public key without which it wont be possible in the current Qualtrics setup.You can check with Qualtrics support for customisation options.

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