Hi EveryoneI hope you can help.I have a contact list that has been sent a survey.I now have a new contact list and it’s possible this list will have duplicates from the original list.Am I right in thinking, when I send the same survey to the new list, Qualtrics will automatically skip any duplicate emails that have already been sent the same survey?Thanks :)

Duplicates can only be marked if you are sending email at same day. You can merge duplicates using directory merge rules. Or you can create contact list merge rule to merge all these duplicates.If you will create new sample each time then it will not mark as duplicate and the same respondent will receive another survey. You should use single sample list and create contact frequency rules as well to avoid duplicate emails.

Email Duplicates Confirmation Help :)

Email Duplicates Confirmation Help :) | Experience Community

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