I cannot see the results.. | XM Community
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Michael_Cooksey
Administrator
17 days ago
Question

I cannot see the results..

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I’m already getting responses from people and I can see people’s responses from data&analysis but when I click the results tab, I cannot see anything..How can I fix it

6 replies

MatthewM
Level 6 ●●●●●●
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  • MatthewM
  • Level 6 ●●●●●●
  • 1069 replies
  • June 24, 2024

Hi. If the issue has not resolved itself by now, I would suggest reaching out to Qualtrics Support about this.

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  • gooooood
  • Author
  • 5 replies
  • June 24, 2024
MatthewM wrote:

Hi. If the issue has not resolved itself by now, I would suggest reaching out to Qualtrics Support about this.

Yes I wanted but I couldnt find the number to reach out.. 

RickB
Level 4 ●●●●
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  • RickB
  • Level 4 ●●●●
  • 123 replies
  • June 24, 2024

@gooooood , 

 

you can fill in a ticket and then say that they can call you. 

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  • gooooood
  • Author
  • 5 replies
  • June 24, 2024
RickB wrote:

@gooooood , 

 

you can fill in a ticket and then say that they can call you. 

Fill in a ticket? Should I buy?

RickB
Level 4 ●●●●
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  • RickB
  • Level 4 ●●●●
  • 123 replies
  • June 26, 2024

@gooooood 
 

if you  scroll down. It says submit a ticket.

 

 

Nanditha MM
Level 4 ●●●●
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  • Nanditha MM
  • Level 4 ●●●●
  • 101 replies
  • June 26, 2024

Hi @RickB,Raise a ticket to support from your account.

 

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