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iQ Directory: Exclude survey from all rules
+11So I know that you can exclude rules from a survey but how about the other way around?
We created an inline pulse survey for one of our newsletters and we don't want it to 'count' as one of the surveys. For example, there are transactional and relationship surveys that go out but have a 90 day rule. We don't want the pulse survey to reset the 90-day clock on either of those, since it went to almost the whole database and wasn't something that will create survey fatigue.
Any ideas on how to do this?
Best answer by SamS
Hi @jpardicusick! This looks like a great question for our support team! They may be able to help you find a solution! You can start at our Support Center. :)
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+4Hi @jpardicusick! This looks like a great question for our support team! They may be able to help you find a solution! You can start at our Support Center. :)
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+11Thanks, Sam! I did contact support and found that it wasn't currently possible, but they put in a feature request for me.
Thanks again!
+4You're welcome, @jpardicusick! I'm glad that they were able to file that feature request. Have a great one!!
October 2019 - Update: If others would like a similar feature request filed, you should now go to Product Ideas right here in community!
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