Sending post-survey report to respondents without asking for their emails | XM Community
Solved

Sending post-survey report to respondents without asking for their emails

  • 1 June 2023
  • 2 replies
  • 51 views

Badge +2

hi there!

  • I need to send a scoring report to respondents, but I do not want to ask for their emails (this is a risk matrix they’ll need to complete multiple times, so it would be bothersome to keep inputting emails).
  • I have created a Contact List with teh email’s respondents.

Is there any way I can send the Email Trigger to a respondent whose email is in the Contact List?

  • I tried with piped text: Email, but it did not work. Would it work if I distribute the survey to the Contact List? 

Is there any other way I can do this? Simpler form builders automatically collect respondent’s emails…

Thanks!

Alessia

 

icon

Best answer by krbhavya 1 June 2023, 07:04

View original

2 replies

Userlevel 6
Badge +20

Hi @Alessia Pagano 

You can try out this feature under survey options.

 

Badge +2

thanks, I’ll give it a go

Leave a Reply