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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

25,915 Topics
76,073 Replies
46,301 Members

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Featured topics

📰 Qualtrics Product News | April 2026

Forum|Forum|1 month ago

4950

Shape the Future of In-Product Help

Forum|Forum|24 days ago

1209

Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Forum|Forum|1 day ago

322

Recently active
Product Forum
Thought Leadership

K

kelmac043

Survey Platform

Looking to calibrate Display Logic in Matrix Table

Hi everyone!I have a question regarding the display logic in matrix tables. I am unsure if anyone has tried to calibrate something like this before.I am trying to share a survey that relies on embedded data. Per suggestions from this discussion group

AlonsoCAdministrator

Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Back in January, we kicked off the year with Level Up 2026, where many of you shared a skill, certification, habit, or goal you were committing to for the year. We're halfway through 2026, time for an honest check-in!Task: Tell us how it's going.If y

Banner Color in new survey taking experience

In the new survey taking experience I am not having any luck using Custom CSS to change the banner color to #FEC6E9 (pink), while keeping my primary color as #D40163 (magenta). Any recommendations?

Monitoring and operations.

I received this and set up m account. Is this site monitored and operated by Auburn University or an outside organization ?

Is it possible to automatically send completed surveys to an API endpoint in the Deloitte instance instead of exporting an Excel/csv file and uploading in the next system?

233

15 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - July 1, 2026

Features Released On Or Before July 1, 2026 Customer Success HubMy Services: You can now easily check how many users you’ve nominated and what success checks you’ve used. “Use/Manage My Services” have been combined and simplified.DashboardsAdd Widg

Bigger display size on a zoom-in image

I was trying to make the display size bigger for a zoom-in image. I followed the instructions on this page, and the zoom-in effect worked: the original full image shown on the left panel and the zoom-in effect shown on the right.However, the entire d

smtp; 550 5.4.1 recipient address rejected: access denied.

Hey!I am really struggling with this one.It is only one e-mail address giving me that. Any ideas?The other part of the message says: “for more information see https://aka.ms/exosmtperrors [sj1pepf00002325.namprd03.prod.outlook.com 2025-05-20t12:00:43

141

1 day ago

arunxmarchitectLevel 4 ●●●●

Survey Platform

Pirai AI - Free QSF Converter: Turn Any Doc, PDF, Excel, CSV to QSF

Hi everyone,I'd like to share a tool I've been building that may be useful for anyone working with survey migrations.I'm the founder of Pirai AI, which converts survey questionaire (Word, PDF, Excel, and CSV) into Qualtrics QSF. The conversion logic

80

1 day ago

AlonsoCAdministrator

Badge of the Month

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Looking to calibrate Display Logic in Matrix Table

Hi everyone!I have a question regarding the display logic in matrix tables. I am unsure if anyone has tried to calibrate something like this before.I am trying to share a survey that relies on embedded data. Per suggestions from this discussion group

AlonsoCAdministrator

Level Up 2026: Mid-Year Check-In | Badge of the Month | July 2026

Back in January, we kicked off the year with Level Up 2026, where many of you shared a skill, certification, habit, or goal you were committing to for the year. We're halfway through 2026, time for an honest check-in!Task: Tell us how it's going.If y

Banner Color in new survey taking experience

In the new survey taking experience I am not having any luck using Custom CSS to change the banner color to #FEC6E9 (pink), while keeping my primary color as #D40163 (magenta). Any recommendations?

Monitoring and operations.

I received this and set up m account. Is this site monitored and operated by Auburn University or an outside organization ?

Is it possible to automatically send completed surveys to an API endpoint in the Deloitte instance instead of exporting an Excel/csv file and uploading in the next system?

233

15 hours ago

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - July 1, 2026

Features Released On Or Before July 1, 2026 Customer Success HubMy Services: You can now easily check how many users you’ve nominated and what success checks you’ve used. “Use/Manage My Services” have been combined and simplified.DashboardsAdd Widg

Bigger display size on a zoom-in image

I was trying to make the display size bigger for a zoom-in image. I followed the instructions on this page, and the zoom-in effect worked: the original full image shown on the left panel and the zoom-in effect shown on the right.However, the entire d

smtp; 550 5.4.1 recipient address rejected: access denied.

Hey!I am really struggling with this one.It is only one e-mail address giving me that. Any ideas?The other part of the message says: “for more information see https://aka.ms/exosmtperrors [sj1pepf00002325.namprd03.prod.outlook.com 2025-05-20t12:00:43

141

1 day ago

arunxmarchitectLevel 4 ●●●●

Survey Platform

Pirai AI - Free QSF Converter: Turn Any Doc, PDF, Excel, CSV to QSF

Hi everyone,I'd like to share a tool I've been building that may be useful for anyone working with survey migrations.I'm the founder of Pirai AI, which converts survey questionaire (Word, PDF, Excel, and CSV) into Qualtrics QSF. The conversion logic

80

1 day ago

AlonsoCAdministrator

Badge of the Month

The Beautiful Community | Badge of the Month | June 2026

The Beautiful Game is coming to the Qualtrics Community As you cheer on your team at the 2026 World Cup, we’ll be cheering you on here! For the first time in Badge of the Month history, there’s no limit to the points you can earn -- complete as many

Tips for Running a Moderated Focus Group – Anyone Done This

Hi Qualtrics Community! 👋I'm looking for advice from anyone who has experience running moderated focus groups for user testing with the Qualtrics platform.We're planning to run a session with a set participant group and would love to hear from others

231

19 days ago

KelliPolkLevel 4 ●●●●

Market Research

How do you handle your PII data related to services?

Hi everyone,Our organization is launching our annual property tax rebate program, and we’re looking to improve our data handling. Currently, residents upload sensitive tax documents through a secure portal, but we’re looking for a solution that reduc

481

2 months ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

801

5 months ago

NewHomeCXManagerLevel 3 ●●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

781

5 months ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

812

6 months ago

MarkGrunskeLevel 2 ●●

Leaders Network Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

661

7 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

11418