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The Qualtrics Experience Community is the world's leading experience management community.
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Experience Community

26,091 Topics
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The Qualtrics Community: Now Available in Additional Languages

2 months ago

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🍬 Sweet Treat Time | Badge of the Month | October 2026

25 days ago

36938

Introducing Frontline Recommended Actions

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15 days ago

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Recently Active
Help Others

nikamshubham73Level 3 ●●●

asked in Survey Platform

Different Bookmarks in Preview Link?

Hi Community Team,Is there a way to have a unique bookmark path for different users when testing via the same preview link?We currently have an in-progress survey where both our team and the client are testing simultaneously. Since the bookmark locat

70

Calculate Metrics Task Returns Inconsistent Results in Workflow

Hi Community,I'm experiencing inconsistent results with the Calculate Metrics task in a Qualtrics Workflow and would like to understand if this is expected behavior or if there are any known limitations.Use CaseI have a workflow that needs to determi

150

posted in Survey Platform

Critical Product Feedback: Results Dashboard Transition (It’s Not Just "Change Aversion")

As a Qualtrics power user for over a decade, I want to clarify that the widespread community pushback regarding the mandatory transition to the new Results Dashboard is not a simple case of users being resistant to change. This is a fundamental usabi

2208

1 day ago

JoseSAdministrator

published in Badge of the Month

🍬 Sweet Treat Time | Badge of the Month | October 2026

Whether you’re celebrating National Chocolate Day on the 28th, National Candy Corn Day on the 30th, or just plain old Halloween on the 31st, you have endless reasons to eat your sweet treats in October.This October we’re curious about what your favor

36938

1 day ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - October 28, 2026

Features Released On Or Before October 28, 2026 DistributionsDownload All Related Distributions: You can now download all related distributions within the distribution history for email and SMS invites. This downloads all related reminders, and allow

4131

2 days ago

I

Inna Goordoyal

posted in Employee Engagement

How to Compare 2025 and 2026 Survey Results in My Dashboard

How can I compare my 2025 and 2026 survey results in the same dashboard?I’m currently preparing my 2026 dashboard and would like to include a comparison with the survey conducted in 2025. In the Comparison widget, when I check the Source field, the o

213

2 days ago

D

danielle.davidLevel 1 ●

asked in Survey Platform

Recover Deleted Tickets

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

4404

N

3 days ago

G

Gary SLevel 1 ●

asked in Community Basics & Discussions

add heading above statements in matrix / constant sum question

How do I add a heading above statements in matrix / constant sum question. For example, adding “Departments” in the left column above surgery, etc. (see below)

181

Custom Side by Side Question with 7 columns

We are trying to create a Custom Side by Side Question with choice options on both sides and question text at the middle but no luck. i.e. we need 7 columns, with three columns of text in the middle and two columns of choices either side. The choic

3719

Z

3 days ago

M

megan.clawsonLevel 2 ●●

asked in Survey Platform

Anonymize Responses not really anonymous

We are trying to ensure that our responses to a survey are truly anonymous, but we would also like to use Individual Links to distribute the survey via email. The Qualtrics support documentation states: When responses are gathered with the individual

5512

3 days ago

nikamshubham73Level 3 ●●●

asked in Survey Platform

Different Bookmarks in Preview Link?

Hi Community Team,Is there a way to have a unique bookmark path for different users when testing via the same preview link?We currently have an in-progress survey where both our team and the client are testing simultaneously. Since the bookmark locat

70

Calculate Metrics Task Returns Inconsistent Results in Workflow

Hi Community,I'm experiencing inconsistent results with the Calculate Metrics task in a Qualtrics Workflow and would like to understand if this is expected behavior or if there are any known limitations.Use CaseI have a workflow that needs to determi

150

S

1 day ago

D

danielle.davidLevel 1 ●

asked in Survey Platform

Recover Deleted Tickets

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

4404

N

3 days ago

G

Gary SLevel 1 ●

asked in Community Basics & Discussions

add heading above statements in matrix / constant sum question

How do I add a heading above statements in matrix / constant sum question. For example, adding “Departments” in the left column above surgery, etc. (see below)

181

3 days ago

M

megan.clawsonLevel 2 ●●

asked in Survey Platform

Anonymize Responses not really anonymous

We are trying to ensure that our responses to a survey are truly anonymous, but we would also like to use Individual Links to distribute the survey via email. The Qualtrics support documentation states: When responses are gathered with the individual

5512

Embbeded Data Not Recorded In Response Using JavaScript

Hi all,I use JavaScript to create 3 columns, a drop down list (Option), a text field (Name) and a text field (Score) with 10 rows showing first (can be added to 20 rows). Then I added embedded data - “row_01_option”, “row_01_name” and “row_01_score”

111

3 days ago

AnnaPLevel 2 ●●

asked in CX Dashboards

Labels on Dashboard not updating for users on different language

HelloI have my account set to EN (UK). I have created dashboard and the Rich text Editor labels are different for users on language EN (US) to those labels set up on my account. Has anyone come across this and has a solution EN (UK)EN (US)

70

4 days ago

K

KIS_Analyst

asked in Survey Platform

Link expiration: no expiration date set, but links expiring

Sent 180+ personalized links with No Expiration October 16-19.Now receiving reports that the links have in fact expired. I cannot see any completed, or even incomplete, survey. Thus, I cannot use the work around of sending a “Retake Survey” link.Plea

272

4 days ago

L

laveenacrastaLevel 1 ●

asked in Survey Platform

Back/Previous button enabled in Survey Options but not rendering at all in a pop-up (Website/App Insights intercept) survey

I have a survey delivered through a Website/App Insights web intercept (pop-up/Creative), and I've enabled the Back Button under Survey Options → Responses. The button does not render at all on the live pop-up — not greyed out or disabled, it simply

11812

L

4 days ago