💜 Qualtrics Love | Badge of the Month | February 2025

• 💜 I love the size and diversity of the XM community! So many voices, perspectives and backgrounds united by the common interest in Experience Management 💜
• 💚 I love the many different badges, topics, leadership board, topics, events and more that offer members opportunities to participate and contribute in some many ways 💚
• 💛 and I love how all of this helps individuals develop their knowledge and understanding of XM,  help them grow professionally whilst enabling the community to benefit as well! 💛

That certain <<Je ne sais quoi».  I would say all of the above mentions and then some, this is actually a tough question to narrow it all down.  If I had to just pick a few I would say: 

• Ease of use & functionality of the platform - I worked with another survey system previously and it was no where near as user friendly and had the features Qualtrics has (also all of the many, many, training resources).
• Response time and support in the community - I’ve worked with software that you were lucky if you heard back from their support team or user forum within a month. Here I have an answer usually within an hour or at the latest the end of the day.

What I love most about Qualtrics is the ability to understand what customers and employees think about specific topics, such as an employee benefit or a process change for customers. I find it valuable to create these listening points and make people feel that their voices are heard.

Regarding the community, I truly appreciate the kindness of its members, their willingness to help by sharing their use cases, and the fact that they are not selfish with information. It is a space where collaborative learning is genuinely encouraged.

Agreed, love this, they are not selfish with information.💗

Love the depth of resource available to help troubleshoot things, it’s great!

I love the amazing creativity of the members of this community. The fact that there is more and more active contributors as the years pass make these forums an incredible well of knowledge.

I love how helpful each community member is and always up for solving problems and collaborate effectively.😀

I love how helpful each and everyone is here, and eager to help. Love to be part of this community.

I’m very happy to be a part of this community and look forward to helping and collaborating with everyone.

I love that everybody is trying to help. It gives you a feeling you are not alone trying to figure Qualtrics out. 

The aspect of learning is very well deep rooted in the community. People not only ensure that they learning by putting up right questions, but they also provide valuable answers from their experience.

That’s the most lovely part for me about the community. 

Qualtrics: easy to implement and use. Mostly a self service tool. Except APIs everything is easy and user friendly. 

Community: A place to get answer for all my questions, nice merch store, friendly users and admins. 

What do I love most about Qualtrics? Oh geez, how many characters do I get??

First, our incredible Account Executive, Olivia! She came to my rescue at X4 when I desperately needed extra snacks (a very serious matter) and answered my panicked texts to escalate a ticket—after I got a little too wild updating users and accidentally removed every admin, including myself. Olivia always has our backs, keeping us informed on new and exciting features. If she ever leaves me, I’ll cry.

Then there’s Jack—the best success manager we’ve ever had. If you’ve worked with Jack, you know he makes anything possible. If he doesn’t have the answer, he’ll talk it through, experiment, and help you figure out how to make the magic happen. Even after moving off our account, he still answered our calls (on his cell, during lunch!) to brainstorm with us.

I love the product—the easy training, the certification program, all of it. But what truly makes the difference? The people who support us every day. They’re the real reason Qualtrics is exceptional.

I love the fact that we can ask questions on a variety of topics from the technical or the theoretical and get support from a wide variety of practitioners! I have learned so much in the past year from so many different community members! 

I love how fast we are able to get an answer on this community but also the quality of responses that we are getting on a large variety of topics. This is super helpful !!! 

As so many others have also said, I love how helpful everyone is.  There is no withholding of information, people are so willing to help and share their knowledge and help find solutions to anything!  A true community feel.

I enjoy the creative solutions the community provides users when questions are posted. usually more than 1 community member chimes into a post and provides an alternative option or discusses how they solved a similar issue.

I love how the Qualtrics XM Community is both insightful and collaborative! The responsiveness of members and the wealth of shared knowledge make it a great space for learning and innovation. 🚀

Qualtrics - Cool tool for work.

Community - Collaborative and responsiveness of members.

I really enjoy that the Qualtrics community not only seeks to help each other by providing solutions, but also helps by walking through responses and explanations to train each other to solve the problem independently in the future! No matter a challenge I face, I know that I can turn to the XM Community for guidance.

I love the new addition of the Store for Rank & Rewards.

It encourages people to engage more through questions and replies.

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I love the collaboration and everyone’s willingness to share best practices

Qualtrics tool: lot of flexibility to program custom setups without any interruption. Best tool for survey programming.
XM Community: is second family for me. Always happy to share and get knowledge from here.

Qualtrics: I love the ability to learn more about our customers and empower their voices to be heard.

XM Community: I love how responsive everybody is and how open they are to helping if you have an issue. The admins are also very responsive and do their best to make the community what it is!