Creating a response rate in dashboard

How can I see the combined response rate for multiple surveys that I have sent in the past?

@Inessa_Gelman can you advise how your team created the "survey started distribution metric"? I think you guys must have created a few things before this step. Thank you!

Christine_Steff You first need to map the Funnel Data to your dashboard data. Go to Settings --> Dashboard Data --> Add Source, and select External Datasources --> Funnel Data.
You then need to add at several of the key fields to the data mapping - see below, these are not all-inclusive, just examples:

Once you have these fields saved in your Dashboard Data, go to Custom Metrics.
The fields have changed since the original post, here are the current formulas I have in place:

@Inessa_Gelman thank you for this detailed comment. I think I need to go back even a step further as I do not have the Funnel Data option as an external source.

Talk to your rep to get it enabled on your brand. Unfortunately, you won't be able to report on anything prior to it being turned on. Don't ask me why Qualtrics doesn't just turn it on by default.....

Inessa_Gelman thank you for the detailed above explanation. Is there a way to calculate the response rate = Number of people who completed the survey / total number of people you sent it to x 100? Thanks

GabyS yes, you can see the formula I'm using in one of the above posts with the screenshot.

Hi Inessa,
Thanks for the prompt response. It seemed to me the formula you posted will yield the number of surveys completed as a percentage of the emails sent. So, if you send reminders, will they be counted as emails sent? I am looking for the number of people that answered the survey as a percentage of the total people I sent the survey to, regardless of how many reminders I sent to them.

This formula will give you what you're looking for. It doesn't count the reminders in that formula.