Employee Experience

We have a 360 survey in which everyone on a team rates rates how much they like each other person. For dyadic analysis, we need the data output columns/variables to be the liking rating only, but not separate columns for each person being rated. That is, a column for Liking, not separate columns Liking Person 1, Liking Person 2, Liking Person 3, etc. Is there a way to configure a survey so Blocks can be recorded as if they were separate administrations? I.e., responses to a block get their own row in the data output. We want to randomize the order of who gets rated, so having separate surveys in multiple links, or taking the same survey multiple times (selecting a different person to review each time) is not desirable.

At the end of the page, there is a cut-off. The report wouldnt show the rest of the entries submitted by other evaluators. I tried to use the "Automatically Create Pages For Additional Rows" function but it didnt work and the page look as shown below.Is there a way a to show the 7 evaluators' submissions in the report even though the write-up from them is very lengthy?

There's lots of info about Pulse surveys on Qualtrics' website, but no clear guide as to how to actually create a pulse survey. All I want is a survey that is automatically scheduled for once a month, and tracks the average responses over time - I Can do the latter bit manually in Excel but would rather have it automated via Qualtrics. How do I do this?

Hi! I updated responses for a project, but I keep receiving new responses with old metadata. Does anyone know if that update responses with current metadata applies for partial responses as well?

Hi all,I have some questions and problems with combining EX with normal user management in Qualtrics.When employees are added into the Employee Directory, automatically a User is created for them with the User Type "Particpant".As we would have an integration with our employee database, everyone within our company would be created as such a Participant user in Qualtrics.These Participant users get an empty Division assigned.On the other hand we have our CX projects. Some people within our company get an actual user with permissions to create surveys and dashboards. So whenever one of our employees needs to get an actual user, we would then change that person's User Type from "Participant" to another user type like "Standard - Qualtrics".However, the ONLY person who could do the above, is the Brand Administrator. And this is where the problem starts.Because we have EX active, brand administrator permissions are disputed

I'd like to show results for more than two surveys in a dashboard with org hierarchies enabled. Unfortunately, It doesn't appear that you can map org hierarchies across more that two surveys. Has anyone achieved this before? If not, I will submit a feature request.

Greetings - We recently had a request to provide percentiles in a graph in the subject report. We chose the percentile as the data format option. We noticed that the leader who had the highest score is not rank in the top percentile. We are assuming this is a result of how Qualtrics calculates the percentile and treats ties among scores. Does anyone have experience using the percentiles and can provide me with information concerning how it calculates the percentiles and treats ties? Thank you! Alicia

Hi,I want to set the survey so that every employee can only answer each of their 360 survey once.I noticed two options that might help me to achieve this in the survey option tab:Set message if the employee access the completed survey againSet an expire date for the surveyI have tried and set both, however nothing show up when I log-in to the account and click on surveys that I already completed.Please kindly advice!Regards,Faye

Hi Guys, Sometimes our banking location changes is reassigned by region/division/district. What best practices can we use to make the changes in a batch instead by each location in Qualtrics and avoid creating duplicate records. thanks

Hello everyone!Can anyone know where you can find the "Import Participants" function? Please see the attachment. I don't see the tag of "Import Participants" in my Qualtrics.Thank you very much!

Hi allis there any way to get an anonymous link (like in an standard survey) from to a survey from an Engagement Project? Or are the surveys always linked to an employee?Actually I would like to use the info from the survey in an dashboard and thought I can use the engagement project. Most likely I should use some other module (e.g. CX)? Or I will create an external dashboard an access the data via PowerBI or a similar tool. Any hints welcome!Thanks!

We included an eNPS (employee Net Promoter Score) question in our Employee Engagement Survey, but because EX doesn't have an NPS question type we asked it using a standard multiple choice (single option) question type. However, we want to present the NPS score in the results dashboard...is there a way to set this up in the dashboard so it shows the calculated NPS score in addition to simply showing the promoter/passive/detractor scores using the standard positive/Neutral/negative way of presenting results?And a product idea would be to include an NPS question type in EX platform as we use eNPS a lot.

Hi there,Does anyone know the latest employee engagement best practices?Any suggestion or example to follow?More than happy to know what positive things other companies are doing 🙂

Many organizations around the world are experiencing significant disruption to their "normal" way of operating due to the COVID-19 virus. Many organizations have had to suddenly support a partial or fully remote workforce, others are needing find ways to better protect the health and safety of their employees who are in essential on-site roles. Many companies are having to do both.When major shifts or disruptions take place in the workplace, they can lead to critical gaps in the employee experience and, frankly, they could have serious impact on employee well-being, productivity and the long-term business. These gaps need to be addressed quickly, but it can often be difficult to understand where these gaps are. This is why Qualtrics launched the free Remote + On-site Work Pulse XM Solution.We know organizations need to move quickly so we (Employee Experience Scientists) developed a solution that can be quickly and easily downloaded and launched. For those with an

I have the action plans for the different items laid out in an excel file. Is there a way I can import that excel file to create the action plans in one step rather than manually entering each field for each item?

For those people without emails but we have physical addresses, they will be given a postcard.I think of one way to deal with people without emails. I don't know whether it will work.[Perhaps for only those with no email, we could send a postcard with a link—they could not click it on since it is on paper, but would have to write it into a browser. That link wouldn’t be unique to each person—is that a problem? Possible?  ] 

Can I send 2 emails to 1 email account ane let 2 people finish the survey? They're couples within one household and only one of them has an email account.In this case, case(a): I just send one email to this email account, can 2 people finish the survey and can I record the response differently?case(b): I send two email to this email account, so this time 2 people can click one by one. In this case, can I record the response differently?

How do you integrate Employee Experience with a Customer Experience program

Hi, I have a question regarding the set up of Gauge Charts. We are tracking employee mood over time and I want to show, how the mood improved or decreased from the previous week to the current week. I have seen in several presentations that there should? be a way to indicate this in Gauge Charts, for example like this: I have not found any documentation as to how to set this up? Maybe somebody could point me in the right direction? Best regards,

During an active survey, I added an additional option of N/A as an answer to a few questions and now anyone's results who answered the survey prior to that change are not pulling through onto the report. This is very frustrating as it is skewing all the data.Please help.

Hi everyone,We are going to be administering a 360 for two groups of individuals. For various reasons, we would like to run this out of one assessment.However, we need to customize our email messages for each group. My plan is to bring in group assignment as metadata, and then filter email recipients based on that info. I have a couple of questions:1) Is email content fixed once a mailing is scheduled? So, for example, could I schedule an invitation for Group 1, and then before it goes out, replace the email contents and schedule the invitation for Group 2?2) It appears there is no way to apply this to the reminders, without sending reminders to those who may not need it. That is, I can't select people who are BOTH unfinished respondents AND members of Group 1. Any ideas to address that?Thanks!

There are times when we all need to step up and help each other move forward. That’s why we’re excited to share the new Remote Work Pulse XM Solution with our community. Whether your organization is temporarily moving to a remote work environment or adjusting to new health and safety practices—it’s vital to listen to and act on employee needs during challenging business disruptions. Developed by Qualtrics EmployeeXM people scientists, this guided XM Solution helps to: * Quickly assess employee morale and well-being * Find out if employees have the clarity, tools and support they need * Pinpoint critical gaps to make real-time improvements and keep teams thriving The Remote Work Pulse also offers two ways to check-in with your workforce: 1. Quick check-in: Pulse employees with a simple mood barometer to get a holistic view of morale and understand trends associated with ope

We need to create some surveys as paper surveys and would like to be able to take the questions from some of the COVID-19 solutions out of qualtrics to do this. Is this possible and allowed?

I am looking for a way to report on action plans that includes the action plan creator ID, action plan creator, the action plan title, any adjoining sub-tasks, and associated any comments. I have found a way to report on all of these, except sub-tasks. Does anyone have some reporting tips they can share on how to pull this data?

Hello all, Is it possible to create users in Lifecycle projects (exit survey) who have access to the responses collected in Data&Analysis based on their location or role? I know that in Lifecycle project we don't have hierarchies, but is there any way to restrict the visibility of the data collected in the survey (not in the dashboard) for some users? Or do you suggest to use an Engagement project model to create an exit survey there? Although this last one has no Message and Participants import automation features. Thank you in advance!