Read Me: How to use the new Experience Community 💜
We are hot off the heels of an exciting X4 event with many AI themed announcements. Qualtrics also recently conducted a study with McKinsey and found that 72% of executives believe AI will transform their approach to customer experience. As a B2B CX Consultant and Practitioner, I understand both the excitement and the challenges that come with AI adoption at your organizations. I'd love to hear from this community! Where are some AI use cases that you are most excited about? What are some challenges that you think your organization will need to work through to adopt AI use cases?
Welcome to the B2B group! 👋 I’m Sara Sigmon, and I’m thrilled to have you join this crucial area within our Experience Community and Leaders Network. B2B customer experiences are unique and complex, requiring specialized strategies. This group is designed to share insights and best practices for enhancing B2B customer journeys and building strong business relationships. Whether you’re focused on sales, account management, or customer success, your contributions are valuable. Let’s discuss: Building long-term partnerships with B2B clients. Leveraging technology to improve B2B customer interactions. Adapting to the changing landscape of B2B sales and marketing. ➡️ Just click the “+ NEW POST” button to start a conversation or reply to an existing one. I’m looking forward to collaborating with you to improve B2B customer experiences! Best, Sara
Welcome to the B2B Leaders Network Group! The B2B Group is a forum specifically for our B2B members. Here are some tips we recommend to help you get started: 👤 Update your profile: Upload a profile picture & fill out your profile fields so others can easily learn more about you. 🔔 Enable notifications: Make sure you follow the Group to receive notifications of new discussions and announcements. (instructions here) 👋 Introduce yourself: Head on over to our Introduction post and learn more about other members. You'll even earn a new badge to be displayed on your community profile when you introduce yourself! We hope this Group becomes a valuable resource for you all, as you build out successful experience programs in your organizations. We're so excited to have you here! 🎉
B2B (Business to Business) Leaders Network.
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