Released On Or Before March 5, 2025
Customer Success Hub
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Customer Success Hub: The Customer Success Hub’s homepage has been redesigned to streamline your access to support and resources. For admins, we've made it easier for you to review your license and preferences.
Dashboards
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Benchmark Editor (CX): The XMI Customer Ratings Overall benchmark for CX dashboards has been refreshed with 2024 data.
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EX Healthcare Benchmark: The EX Healthcare benchmark has been updated with refreshed customer data from Q4 2024.
Discover
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Smart Query: Use artificial intelligence (AI) to generate category rules based on your use case. This can be helpful for building and developing more complex category models in Designer.
Employee Experience
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NPS Questions: NPS Questions can now be used in the following EX project types: Engagement, Lifecycle, Pulse, Ad Hoc Employee Research.
Research Hub
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Survey Results Widgets for Search in Research Hub: Survey cards that are results in the Research Hub Search will display widgets from results dashboards if available.
Website / App Insights
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Users Tab Updates: The Users tab within Website / App Insights projects has been updated. The process for adding users has been simplified, you can now bulk edit permissions for multiple users, and you can filter the users page to search for users with specific permissions.
Workflows
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Extract Data from Discover Task: This new data extractor task allows you to import your Discover data into Qualtrics.
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Rebuild XM Directory Segment Task: With this task you can configure a workflow that refreshes a segment to the most updated version. By default, segments are refreshed twice a day, which can delay when segments reflect changes made to directory data. Using this task allows you to rebuild segments on a more frequent schedule, or after a specific event, such as a survey response.
XM Directory
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Sorting Contacts: You can now sort your contact data alphabetically by contact information, contact statistics, or embedded data fields.
Starting On and After March 12, 2025
Dashboards
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Percentile Rank in Benchmarks: You can now select percentile rank as a metric within the benchmark editor. This option is also available when configuring one-time benchmarks.
Employee Experience
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Saved Dashboard Filters: When saving a dashboard filter in an EX dashboard, there is now an option to include the org hierarchy filter in the saved filter.
Released On Or Before March 5, 2025
Research Hub
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Research Hub Homepage: The Home tab of the Research Hub now includes recent searches, recently updated collections, and recently uploaded files.
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Research Hub Search: Simple explanations have been added to clarify the search experience. You can now narrow down searches to documents you have access to with a single click. The end of relevant search results will be also indicated with a note, although you can still load and view additional docs as desired. To keep results high quality, you can only sort results by relevance, not recency.
Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Monthly Product Release Notes here.
