Qualtrics API

Hi All, I have setup a script which exports survey data in order to do a full search as apposed to the data privacy tool that Qualtrics offers (but doesn’t work properly! but that’s another story!). My script works through the report of surveys using my credentials and API token but for the ones I don’t have access to I switch to the owners API token I have saved elsewhere. The problem occurs though in that I get a 401 code when trying the export api command which means that user is unauthorised. These users I’ve discovered have left and are set to disabled. So my solution was to change their status by the users API and then continue processing (using their API token instead of mine). However, i was finding some odd results in that I was still getting the 401 code but then on other occasions i wasn’t. After checking everything I discovered that the 401 goes away and you get the normal 200 status code after 60 seconds. Without fail

Hello everyone, I’m working on a workflow that pulls a file from Qualtrics’ Automation File Service and passes it through Basic Transform before moving on to the next steps. When I run the call on my machine using the endpoint from the Qualtrics API documentation page, the workflow runs perfectly with no issues. When the client makes the same call with the same file directly from Databricks, we keep getting the following error: TRF_1 - Record 1 has no field brand! Please ensure your source file has the header brand. Funny fact: the file does have the brand header. 🥲 Has anyone experienced this or have any insights that could help?

I would like to create an automated daily export that includes responses in progress -- basically the same file that a user can get by manually downloading from the “Responses in Progress” section in the Data & Analysis tab. I’ve been experimenting with the “export-responses” endpoint, but have only been able to capture submitted responses. I’m new to the API though, and am not sure if I’m looking in the wrong place entirely. Can anyone point me in the right direction?

I am using Question Export Tags for my matrix questions. I want to pull my survey schema for dashboard via API and have hard time accesssing this information and I need this because this is how columns in my data are named. In Question object → Subquestion variableName is blank. Is my only solution to drop this functionality and map variables between surveys manually? Has anyone figured it out?

I would like to add a participant from the directory to a specific project as part of a survey flow, but for some reason I can’t make it work. I have this setup: It should be straight forward, but I struggle to get the body part right. According to the documentation: https://api.qualtrics.com/c03ae4b3e935d-copy-participants It should be like this: [ "1234"] I get an “body should be an array type.” error, but the JSON selection should create this. Any help would be much appreciated!

I'm using two calls https://iad1.qualtrics.com/API/v3/distributions/{}/history’ and https://iad1.qualtrics.com/API/v3/directories/POOL_XXXXX/contacts/{} to create a CSV and get a complete distribution history of a survey (personal links + emails + anonymous links), but I run into timeout errors when doing this via async calls. The calls on their own work fine, but the asycnronous implemention seems to timeout. Are there any asynchronous examples available?

Hi! I'm following this guide on implementing OAuth2: https://api.qualtrics.com/instructions/docs/Instructions/Quick%20Start/getting-more-secure-with-oauth.md Everything is fine so far, but the docs do not mention how to refresh the token after expiry - what is the endpoint to call and what are the parameters? Usually I'd expect a call to oauth/token?refresh_token=...&grant_type=refresh but it's not mentioned anywhere.

I have exported my survey responses as a CSV file because I wanted to update few responses that is why I also exported the response ID’s . Now I made the updates to the responses in the CSV file in excel and I want to import them using API (there are more than 1 Lakh responses). The CSV file is present in my downloads folder. I want to use import API to import the responses, I went through the support docs but still cannot understand how to use it. We can do it either using python or postman. Can anyone please provIde me the python script required to import the responses? If not the python code I would appreciate some detailed step by step guidance as to how to do it in postman.

We have some requirement to export a survey response with all answers given from an external system. I see that there is some solution for that on the UI (Data & Analysis - Actions - Export to PDF): However, we need to export responses from an external system and thus need some corresponding API. I had a look on the API reference and found the "Surveys Response Import/Export API". Unfortunately, I think this does not help in our case since PDF is not available. Does anyone know if there is a API available for the "Export to PDF" functionality? Another option I was thinking about is to have some (public) available link per response which opens the survey with the responses in the browser. But I guess such a functionality is not available as well since the PDF is genera

I am looking to use Workday’s out-of-the-box functionality to send outbound files to external systems (Qualtrics), known as Outbound EIB. I’ve inserted a screenshot of the documentation below. This allows for authentication via OAuth 2.0, which Qualtrics also supports OAuth 2.0. The configuration within Workday requires the following fields: Access Token Generated by making a POST call to the Refresh Token URL, which returned an Access Token Access Token expires after 1 hour Refresh Token I do not know how to get a Refresh Token Refresh Token URL Entered the Qualtrics Bearer Token URL: https://iad1.qualtrics.com/oauth2/token Client ID Generated a new Client ID Client Secret Generated a new Client ID So far what I have done is go to the OAuth Client Manager in Qualtric

In a QX survey we’ve set EmbeddedData to hardcoded value via the Survey Flow UI interface. In the HTML header we’ve included some JavaScript code and in questions we’ve included JavaScript code for trying to getting EmbeddedData into JS code business logic. We debug the JS code in the QX survey preview mode. The challenge we are facing is that, no matter what QX API/SDK suggestions we found in the docs/community so far we tried, we cannot access EmbeddedData from within JS code: const seenQTagsED = Qualtrics.SurveyEngine.getEmbeddedData('seenQuestions'); const seenQTagsED = Qualtrics.SurveyEngine.getJSEmbeddedData('seenQuestions'); const seenQTagsED = "${e://Field/seenQuestions}"; The JavaScript Question API https://api.qualtrics.com/82bd4d5c331f1-qualtrics-java-script-question-api-class was not

Hi I’m needing some help with either API or a way to change the pipped text code. Use case: I’m getting information from HubSpot. I’m not able to use the Hubspot task in the workflow as it is not a list of contacts that I can bring, but data based in an Hubspot Object. As a solution, the Hubspot team suggested to use the following API: https://api.hubapi.com/crm/v3/objects/p143360983_medis_appointment?limit=100&properties=appointmentid,appointmenttype,appointmentstatus,eventcode,clientnif,clientcontacttlm,clientemail,professionallicensenumber,providernif,hs_pipeline,hs_pipeline_stage,da

I am looking to test an integration with Workday that relies on OAuth 2.0 authentication. I am currently trying to test this and by getting a set of access and refresh tokens. Can someone describe how I would get those tokens in a Qualtrics web service task? My setup keeps failing. I’m looking to confirm exactly what would be in the following fields (and in what format): Request URL Headers (with what is the key and value format for configuration in this web service task) Body Thanks!

On Tuesday, 9th September, we discovered that the Webhook / Event Subscription surveyengine.completedResponse.{SurveyID} stopped sending Status = ’Complete’ to our endpoint, which caused the related part of our application from working roughly ~70-80% of the time. About the Status parameter, the document claims this: The status will always be Complete if successful https://api.qualtrics.com/66b2ec694d5c2-webhooks Instead, the POST call to our endpoint receives Status = ’Full’ most of the time. There is no mention of a change in behaviour in any documentation that we can find, nor is there any reference of a string ‘Full’ in any of the documentation that we can find

I tried to integrate rn-qualtrics 2.7.0 but iOS compilation get me the error below /node_modules/react-native-qualtrics/ios/RNQualtricsDigital.m:277:34: error: no visible @interface for 'QualtricsProperties' declares the selector 'setLastDisplayTimeForInterceptFor:' I have no clue why I’m getting this. Some hints will be appreciated. Thanks!

Problem Statement The current Create Distribution API endpoint (https://api.qualtrics.com/573e3f0a94888-create-distribution) has a hard limit of 10 embedded data fields, which creates significant limitations for organizations managing complex survey workflows through API integration. Current Limitation vs. Expected Behavior Current State: API Distribution Creation: Maximum 10 embedded data fields XM Directory Task: Unlimited embedded data fields Expected State: Consistent embedded data capabilities between API and XM Directory task Higher limit / no limit that accommodates real-world use cases Business Impact This limitation significantly impacts organizations that: Conduct comprehensive interviews/surveys requiring extensive participant metadata Use automated survey distribution workflows

Hi All, We’ve received some incoming emails through a ticket that show up in the email history section. Some parts need to be redacted or changed (or failing that the message removed from the email history thread) of the ticket. Tickets I’m aware can be accessed to some degree via API but has anyone managed to work out if it’s possible (and how) to remove or redact part of a reply? The message contains sensitive information which needs to be removed and so rather than delete the whole ticket (which will cause issues with the guest being unable to reply to the same ticket thread), it would be good to know of an alternative way. Hope someone can advise or if anyone has already raised a product idea (I’ll then vote it up). Thanks Rod Pestell

We have the quota set to one so no one can see the item in the survey while it is checked out so we need to get the quota back to 0 when the item comes back in. I get lost where they say that something needs to be object. I don’t understand what they want for logic or ActionInfo, ActionLogic, or the QuotaStart, QuotaPeriodLength, QuotaNumPeriods, QuotaCounts Here is what I have so far….

When a survey does not complete due to a bad email address, we would like to send a email back to a manager to review and get the address corrected. Has anyone gotten this to be done automatically?

We are currently using .net and C# to read/write to this database but I don't see any options for that in the API documentation. The users would like these updates to happen real time but that may not be an option.

Hello everyone! I would like to know if there is a possibility of making the connection between qualtrics and SQL Server directly. Thanks!

I want to connect Qualtrics to SQL such that I can pull all survey data per a schedule into my SQL database? I tried searching this string but the only relevant thread is on bringing SQL data into a Qualtrics survey and not the other way. many thanks!

Hi I am wondering if anyone has experience using API to update values of embedded fields. I can only find insert embedded data fields API but can't find a way to update values. Any one can share their experience? Thanks. https://api.qualtrics.com/4afe452ecb6e2-insert-embedded-data-fields

Hello all, Current situation We receive customer database and survey invites get sent out through Qualtrics. Along with the contact information we receive a lot of other useful information like 'region', 'customer type' etc. as embedded data fields. Challenge faced Some of the data fields are not updated in the data that flows through for surveys. Eg. - There may be blanks or may be incorrect data at times. However, business is able to share such data subsequently (after responses have been captured). So the way we currently analyse this is by downloading the completed responses from Qualtrics in excel, then do a Vlookup to match it with the updated information recieved for each respondent and subsequently analyse it manually. Key questions Q1. Are somehow able to update the embedded data in Qualtrics with the accurate data received separately? Eg. There is a sample of 1000 respondents (each having a unique ID) in Qualtrics but while viewing the data in the dashboards we realise t

Is there a way to do bulk update to response data though Qualtrics.