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CX Metadata with multiple values

  • September 27, 2023
  • 2 replies
  • 48 views

SantiagoGomez97
QPN Level 2 ●●
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Hello,

Is possible to add Metadata to an user in the CX Dashboards with multiple values?

We tried using the connector :: between values as this support page indicates but it didnt work.

What we need is to add a Metadata to an user named “Service” with 3 different values to automatically apply a filter with those 3 values when the user enters the dashboard.

Thanks,

2 replies

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  • Level 5 ●●●●●
  • 276 replies
  • September 27, 2023

This article shows how you can lock filters in place, so that dashboard users will only see data with those filters: https://www.qualtrics.com/support/vocalize/filtering-dashboards/filtering-dashboards-cx/#LockingFilters

 

There’s also instructions here on how to set default values for specific user attributes: https://www.qualtrics.com/support/vocalize/filtering-dashboards/filtering-dashboards-cx/#SetDefaultValue


SantiagoGomez97
QPN Level 2 ●●
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  • Author
  • QPN Level 2 ●●
  • 6 replies
  • September 27, 2023

Our problem is not with the filters, is with the Metadata of the users, we need to asign 2 values in the same metadata for the filter to work.


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