Survey - Results Tab - Error | XM Community
Skip to main content
Question

Survey - Results Tab - Error

  • September 27, 2023
  • 4 replies
  • 328 views

Forum|alt.badge.img+1

Hello! Does anyone know what the below error means?

 

Everytime I open the Results tab, the below error appears only in some questions.

 


Thank you!

4 replies

Nam Nguyen
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+29
  • QPN Level 8 ●●●●●●●●
  • 1091 replies
  • September 28, 2023

@ritalguerra Which mean something wrong with the widget or data. Click on the warning sign to see what it say.
You can also try to open the tab from PC sometime tightness make the widget go error.
Sometime even advance filter on a page make the widget go wrong.
Recreate the widget to see if the problem persist. If it is, I suggest you go for support.


rgupta15
Level 4 ●●●●
Forum|alt.badge.img+8
  • Level 4 ●●●●
  • 92 replies
  • September 28, 2023

You may also try to sign out and log in back or try clearing your cache and try again. If the problem still persists you may contact the Qualtrics team and they’ll be happy to help you out.


Forum|alt.badge.img+2
  • 17 replies
  • September 28, 2023

Try to logout and login using a different browser, if still face issue, you should contact support to solve this. 
 


Forum|alt.badge.img+14
  • Level 5 ●●●●●
  • 276 replies
  • September 28, 2023

This happens to me a lot when I’m on VPN.


Leave a Reply