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TextiQ, single word free text answers

  • September 5, 2024
  • 5 replies
  • 89 views

kgillis
Level 4 ●●●●
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  • 84 replies

We have an open text box asking for additional feedback - people will often reply “no,” “nope,” “n/a,” etc… I’m wanting to run them through textiq to tag them with a topic of “N/A” and then use that as a filter on dashboard widgets so that we aren’t having to scroll through responses where they left us essentially no information. The issue I’m not sure how to solve is how to make the textiq query look for that specific word and not tag it if there are other comments as “no” can be used in other ways. Basically I’m wanting the topic to tag ONLY if they wrote in “no” and nothing else. 

 

5 replies

chackbusch
QPN Level 5 ●●●●●
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  • 414 replies
  • September 5, 2024

@kgillis Check for „Exact Operators“ 🙂

«no» | «nope» | «n/a»

Exact operator pairs such as “”, «», and 「」, are used to match terms exactly as written. For example, searching “ice cream” would turn up responses with that exact phrasing, but not a response with “ice creams” or “ice-cream” or other similar, lemmatized results. Furthermore, reserved keywords such as andor, and not can be searched for within exact operators (e.g. “not”). To search for double quotes, include a pair of double quotes back to back (e.g. “”””). For example, “””not happy””” will match I am “not happy” but not I am not happy.


kgillis
Level 4 ●●●●
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  • 84 replies
  • September 5, 2024

yes, that is to match the word exactly, I am wanting to add in the logic so that if there are ANY OTHER WORDS in the response then it will not be tagged with that topic. 


chackbusch
QPN Level 5 ●●●●●
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  • 414 replies
  • September 5, 2024

@kgillis Sorry, missunderstood, my bad 🙈


Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • 1091 replies
  • September 9, 2024

Hi @kgillis,

I have the same problem as you, only in different language.

The “-” operator is very helpful here

E.g

dress -room dress appears but room does not

I use the “-” operator with some common word in my mother tongue to get only the “No”, “None”...answer.

In English, the most common word should be “the”. So can you try: (no -the)

Let me know if it helps


AlexandreLeduc
QPN Level 3 ●●●
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  • QPN Level 3 ●●●
  • 46 replies
  • September 9, 2024

Maybe you could achieve that by taking it the other way around and asking your respondent to give a more complete answer with the response clarity feature if your Text iQ query does not give you the result expected: https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/validation/#Quality


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